LifeLine 911
In the rapidly-shifting world for First Responders where it seems that everyday the rules and norms are changing, there is one voice you can count on to give you the latest in Emergency News: that is LifeLine.
The LifeLine911 podcast's mission is to discuss issues and stories related to Emergency response services, with specific emphasis on Emergency Communication.
LifeLine911 is hosted by Erica Roberts, a veteran of over twenty years in the Emergency Communications industry and instructor of training techniques in an ECOMM environment.
Our goal is for the podcast to be interesting to professionals within the field and welcoming to those who have an interest in it. To that end, we highly encourage those who have questions or if you would like to be a guest on the show to email us at LifeLine911Podcast@gmail.com with any questions you would like to have answered on the show.
LifeLine 911
LifeLine Ep 28 - Community Engagement
Law enforcement, Fire, and Emergency Medical Services have a duty to the public to provide the best possible services to the community at all times. This can be very difficult to achieve though if they are not able to get feedback on how they are doing. To help with that lack of feedback issue, first responders can use community engagement techniques to better connect with the public, providing more follow-up information and expedite services. Join your host Erica this week as she discusses the challenge of getting this precious data from the public and how it can be made easier. This week's special guest is Versaterm's Rohan Galloway-Dawkins, the Chief Product Officer, who will give us a sneak peak into the future of Community Engagement!
