
LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 34 - Ted Talk: The Hero's Choice
For every hero behind the headset, the day-to-day stresses of the job can quickly build and create tension in your life. This tension can lead to mistakes at work and disaster at home. But there are paths you can take to avoid that, and understanding the problem is the first step to take. Joining us this week is Ted Bourgeois, the director of education at American Emergency Preparedness (AEP), who has a career spanning four decades in emergency services to talk about the physicals and emotional challenges "stress" can bring on and, more importantly, how to overcome it.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.