LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 37 - Trauma in the Field
Across many police, fire and medical agencies in the United States, there are individuals who assist with traumatic calls. These are sometimes known as crisis counselors, or perhaps victim services, but regardless of what their title is, their job is the same: to assist those who are going through powerfully emotional events to get to the other side of them. Joining us this week to discuss these issues is Connie Geerhart, a crisis counselor with almost three decades of experience in the field.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.
