LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 40 - A COG in the Machine
Navigating any bureaucracy is tricky and complicated, but finding consensus while your working with dozens of them can be downright maddening. In the state of Texas, local governments are often grouped together in entities known as COGs, or Councils of Governments, to help more effectively use resources and taxpayer money to provided services to the public and ensure consistency across different counties and municipalities. The Capital Area Council of Governments, CAPCOG, is a central Texas body which, among other things, helps to provide emergency 9-1-1 services to the region. Joining us this week is Pamela Frisk, the training coordinator for CAPCOG and a veteran of public service with more than 33 years in the field.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.
