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LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 52 - T.E.R.T.
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When a major disaster strikes it can put a terrible burden on Emergency Communication centers affected by it, especially if the employees and building are put offline. But never fear! There are groups of telecommunicators who are prepared to leave their home jurisdictions and respond to disaster areas to aid and assist their fellow 9-1-1 operators to keep the center running and the public safe during these times of dismay. Join your host Erica this week as we speak with Jason Smith, the operations manager for the North Central Texas Emergency Communications District as well as the Texas state coordinator for T.E.R.T.
If you are an emergency telecommunicator in Texas (Police, Fire, or EMS) and you are interested in applying to be a T.E.R.T. responder, please check out the website at www.TX-TERT.org for more information.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.
