
LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Ep 53 - Mindbase
In the world of first responders, the most pernicious affliction is that of the slow build-up of trauma over the course of a career. There are many times where those in this profession not only don't get the help they need for it, but in many cases don't even realize they have a growing disease. This trauma can manifest itself in ruined relationships with family and friends, depression, anxiety, and outbursts of anger or sorrow. But there has been great progress made in the fight against this by recognizing the damage years of trauma can cause to a person. Versatem Mindbase has developed a program to help identify when first responders begin to accumulate trauma so that they can get the help they need. Join your host Erica this week as we discuss this exciting new program. Special guests this week are retired Dallas Police Assistant Chief Reuben Ramirez and Mindbase CEO Corey Roberts.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.