LifeLine 911
In the rapidly-shifting world for First Responders where it seems that everyday the rules and norms are changing, there is one voice you can count on to give you the latest in Emergency News: that is LifeLine.
The LifeLine911 podcast's mission is to discuss issues and stories related to Emergency response services, with specific emphasis on Emergency Communication.
LifeLine911 is hosted by Erica Roberts, a veteran of over twenty years in the Emergency Communications industry and instructor of training techniques in an ECOMM environment.
Our goal is for the podcast to be interesting to professionals within the field and welcoming to those who have an interest in it. To that end, we highly encourage those who have questions or if you would like to be a guest on the show to email us at LifeLine911Podcast@gmail.com with any questions you would like to have answered on the show.
LifeLine 911
LifeLine Ep 65 - Texas NENA Telecommunicator of the Year 2024-2025
Each day, 9-1-1 operators work to help their communities by answering emergency calls placed to their centers. Most of these calls are typical burglar alarms, noise complaints, and other day-to-day incidents, but once in awhile they get a profound call which tests their abilities, knowledge, and even endurance. Nastacia Johnson was working an overtime assignment one day and had the opportunity to test her mettle as a telecommunicator; the result was being awarded the Texas NENA Telecommunicator of the year award for the 2024 - 2025 year. This is her story.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.
