LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Modernizing 9-1-1: Idaho’s Push for Better Emergency Communications
Every year, millions of 9-1-1 calls pour into centers across the U.S. In 2023 alone, Idaho answered over four million of them. But outdated systems in parts of the state made a tough job even harder for the dedicated telecommunicators on the other end of the line.
Now, Sheriff Andy Creech — Chairman of the Idaho Public Safety Communications Committee — is leading efforts to modernize the system and bring Idaho’s emergency communications into the future.
Join us as we explore the challenges, the solutions, and what this transformation means for first responders and the public they serve.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.
