LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Owning the Error: The Power of Humility in Emergency Response
Admitting mistakes is never easy. It challenges pride, ego, and identity — yet it remains the most vital step toward growth. For first responders, the stakes are even higher: errors can mean the difference between life and death. In this episode of LifeLine911, we explore why humility is not a weakness, but a strength that ensures long-term success in emergency services.
We’ll examine how acknowledging errors builds resilience, strengthens teams, and improves patient outcomes. Through real-world lessons, we’ll uncover why owning the error can transform a moment of failure into an opportunity for growth, and why humility may be one of the most essential tools in a responder’s kit.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.
