LifeLine 911
In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.
Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.
Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.
Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.
LifeLine 911
Behind the Headset: How You Get Hired as a 911 Dispatcher
Becoming an emergency telecommunicator is not like applying for an ordinary job. From written exams and background checks to psychological screening, training academies, and probationary call-taking, the path into a 911 center is designed to filter for people who can perform under pressure when lives are on the line. In this episode of LifeLine 911, we walk through every stage of the hiring and onboarding process, explain what agencies are really looking for, and address the doubts most applicants quietly carry with them. If you have ever wondered whether you could make it behind the headset, this is where that journey begins.
As always, if you have any questions or comments on the show, or you would like to connect with us, please send us an email to LifeLine911Podcast@gmail.com.
