Beyond The Clinic
Welcome to Beyond the Clinic, the podcast where you'll discover how to break free from traditional healthcare models and build a thriving online business. Hosted by Sarah Almond Bushell, a registered dietitian, certified business strategist, and successful entrepreneur, each episode delivers practical advice and expert insights to help you grow your health business in the digital age.
Join Sarah every Monday as she shares tangible strategies, tactics, and tech tips to elevate your online presence and attract clients directly to you. From ethical marketing practices to buyer psychology and pricing strategies, Beyond the Clinic covers everything you need to know to succeed in the competitive online landscape.
But it's not just about business—it's about empowerment. Sarah shares personal stories of overcoming challenges and achieving success, inspiring you to overcome mindset barriers and take bold action towards your goals. Whether you're a seasoned practitioner or just starting out, Beyond the Clinic offers invaluable guidance to help you navigate the complexities of entrepreneurship and make a meaningful impact in the world.
Tune in every Monday at 6am to ignite your entrepreneurial spirit and take your health business beyond the clinic. Don't forget to subscribe on Apple Podcasts, Stitcher, Spotify, YouTube, or your favourite podcast platform to never miss an episode.
Beyond The Clinic
069 Starting Over? Here’s What I’d Do Differently as a Dietitian in Business
This episode is part 4 of the Summer Reset Series — and it’s one I wish I’d had when I was just starting out.
Whether you're a brand-new business owner or deep in the “what am I even doing?” fog, this one’s for you.
Sarah walks through the 3 powerful shifts she’d make if she had to start her health business again from scratch. These aren’t trendy tactics — they’re calm, focused moves to simplify your strategy, boost visibility, and create income without the burnout.
🎧 Listen in for client examples, personal stories, and the honest truth about what actually works when you’re starting or restarting your online business.
🔗 Resources & Links Mentioned:
- 👉 Download your FREE Summer Reset Planner
✨ What You’ll Learn in This Episode:
- Why being too broad in your niche is keeping you invisible
- How to choose one visibility platform and actually enjoy using it
- What makes a scalable offer work
- The real reason “more” isn’t the answer if you’re stuck
💡 Take the Next Step:
Grab your Summer Reset Planner and carve out one quiet hour to reflect using the clarity, visibility, and offer audit prompts inside. It’s your shortcut to a more spacious, focused business reset.
I'd love to hear from you, click the link to 'text' the show directly
Lets keep in touch!
Website: https://www.sarahalmondbushell.com/
Instagram: https://www.instagram.com/dietitiansinbusiness/
Facebook: https://www.facebook.com/dietitiansinbusiness
YouTube: https://www.youtube.com/@BeyondTheClinicPodcast
FREE Workbook - The Master Plan
Discover the 22 steps you need to take (in the right order) to build a successful business so you can earn enough to live the freedom lifestyle you dream of. https://www.sarahalmondbushell.com/master-plan
Work with me:
- Business Coaching: https://www.sarahalmondbushell.com/mastermind
- Sarah AI: https://www.sarahalmondbushell.com/offers/AYjozgYc/
- Book a discovery call: https://thechildrensnutritionist.as.me/discovery
Sarah Bushell (00:00)
Hello, hello, and welcome back to Beyond the Clinic. We are in week four of our summer reset series, and today's episode is a juicy one. The kind of conversation I wish someone would have had with me when I was just getting started.
Now this is week four of this summer reset series. And if you're just tuning in now, here's what we've covered so far. Episode 66 was part one, and that's where we kick things off with a compassionate mid-year check-in. No guilt, just grounded in reflection on where you are and what you need. Episode 67 was part two, where I walked you through how to clear away the business fog, a gentle but strategic look at what's no longer serving you and what to carry forward.
And in part three, that was episode 68, we mapped out a powerful but simple 60 minute planning ritual that I called the summer CEO date. It's a business reset to keep things moving when you have fewer hours so you don't end up feeling overwhelmed and burning out. So if any of those resonate, I highly recommend going back to catch up after this one. But before we dive into today's episode, a quick reminder.
If you haven't downloaded the Summer Reset Planner, pause this episode, scroll to the show notes and grab it. It's your companion for this series and today's episode We're going to talk about the three core things that I'd focus on if I had to start from scratch. And there's pages for this in your planner designed to help you reflect on each of these areas.
and shape them into an action plan that you'll actually want to follow. All right, let's talk about starting over.
Maybe you're at the very beginning of your business journey, or maybe you've been doing this for a little while and things feel messier than you expected. Like you've been duct taping strategies together, hopping from one idea to the next and secretly wondering if you're missing some secret blueprint that everyone else seems to have. If that's you, take a deep breath. You are not the first and you certainly will not be the last. Today,
I want to share exactly what I would do if I had to start over knowing what I know now as a clinical professional building health focused business. And it doesn't come from a place of regret because I've learned so many important lessons along the way. It comes from my desire to make this easier for you. So you can benefit from my hindsight and avoid making the mistakes that I did. Think of it as your shortcut, the lessons I learned the hard way. So you don't have to.
Okay, let's dive in.
Okay, number one, specificity first. So if I was starting over, the first thing I do is get super specific about helping just one group of people with just one outcome. Let me explain. Not being specific enough is one of the most common traps I see. And you know what? I fell into this trap myself. When I first started in the online space back in 2017, I had so much passion and so many ideas.
I wanted to help everyone. I had a private practice that I ran alongside my NHS job that had been going for about 15 years at that point. And in my clinics, I saw all kinds of pediatric dietetic clients, children with allergies, weaning babies, weight management, diabetes, fussy eating, constipation. It was a general pediatric clinic. And so my intention was to take this online.
So I knew my niche was parents. That was my one group of people. But you know what? It wasn't nearly specific enough. Some of those parents had babies. Others had teenagers. Some were struggling with infant colic and reflux and others were worried about the amount of Red Bull their teenagers were drinking. And so my website content was a bit of a mashup of blog posts about tips for toddler diarrhea, egg-free cake recipes.
how to create fun food Halloween party for primary school aged kids, and even talked about what to do with leftover Christmas dinner if you were weaning your baby. So my offers were also all over the place too. And instead of feeling focused and confident, I felt totally scattered. I was forever looking for new ideas to write about or create courses on.
And I was second guessing every decision I made wondering if it was this one that was going to be the right one. When you're trying to help everyone, you're actually talking to no one. It's like trying to tune a radio with a wobbly antenna. Your message comes through just really, really fuzzy. No one thinks it's for them. And so they scroll on by. But when you get more granular and more specific about who you help and how you help them achieve that one clear outcome,
that signal sharpens. So for example, one of my past Accelerate clients, let's call her Jane, she was a women's health dietitian. And when we first started working together, she had five different offers. She came to me because she was exhausted. No one was really engaging with her on social media except other healthcare professionals. None of her offers were converting and the only way she was making money was from Bupa.
and a consultant in her local hospital who passed on his private patient referrals. So the first thing we did was simplify. She decided upon one audience, one group of people she was going to help. And it was couples trying to get pregnant and one outcome that she could help them with, optimizing their fertility through nutrition so they had increased chances of conceiving. Then we added specificity.
So instead of couples, she decided to focus on male fertility. So can you see now, instead of creating content that would appeal to both women and men, risking that if a man saw her post about women's fertility, he might scroll on by thinking, well, that's not for me, and vice versa. Now she only needed to create content that spoke directly to males. And that meant she could be relatable. She could talk about what men typically did in their day.
their worries, their anxieties, their frustrations. did was made them feel seen and heard. And when her message got clear, so did her marketing. She stopped spinning, she started connecting, her email list grew, her one-to-one calendar filled, clients started referring other couples to her because her audience now got what she did and understood was in it for them.
So if you're nodding along here and thinking I've tried to be too many things to too many people then this is your opportunity to reset. So in your summer reset planner you'll find a page called the clarity reset. Use it to journal on who do you really want to help, what specific outcomes or results do I want to be known for, what stories, client wins or past experience reinforce
that you can get people great results. Start there. You can always expand later, but clarity now saves you months and months and months of getting your business off the ground.
Okay, the second thing is pick just one platform and show up consistently. So if I had to start over, I wouldn't try to be everywhere. I'd pick one platform, one method of showing up and I would master it. So early in my business, I believed that visibility meant omnipresence. Now that is true, but really only for established businesses with big teams to support them and a nice healthy marketing budget.
And that's not most of us, right?
So there I was, I was writing blog posts every single week. I was scheduling Instagram content every single day. I was dabbling a bit in YouTube. Please don't go there. It's very embarrassing. And I haven't taken down those videos for some reason. up in Facebook groups and offering helpful advice. I actually had a reoccurring calendar appointment in my diary to do this every single day, even on the weekends.
I ran my own Facebook group, so I was there as well. And I was also trying to stay consistent on Pinterest. The 283 tabs in my brain were always open. And the worst part, none of it felt fun. It was a necessary chore, and I was slowly heading towards burning out before I even found momentum. So here's what I know now. Consistency far outwins complexity.
I'm going to explain this through Sophie's story. So this is another one of my one-to-one clients, Sophie. She's a diabetes dietitian And then she came to me feeling really frazzled. She'd heard from a business guru that she needed to post three reels a day to build a good Instagram following. She also needed to go live with a weekly tutorial to nurture that audience. And on top of that, it was a good idea to have a free Facebook group.
where she should give tips and advice and answer everyone's questions to showcase her expertise. And also she should be producing one type of long form content every single week and podcasts were crushing it at the moment. And she could share all about that podcast episode to her email list, not just once a week when the episode went live, but two more times to remind them to tune in in case they missed the first one. And of course,
whilst delivering her clinical service.
She said, I know I'm doing everything right. I'm just missing the secret. Do you know what it is, Sarah? I asked her one powerful question. Where do you want to show up? Not just where's your audience? Although that does matter too, but where can you show up consistently without losing yourself? She chose Instagram and she committed to five posts per week, Monday to Friday, stories and DMs.
and emailing her list just once a week. And that was it. So within a month, she said running her business began to feel easier. She enjoyed showing up and connecting with her audience and her people could feel that she'd started converting clients in the DMS. And later we went on to do all of this by automation, buying back so much of her time. So this is where I want to take you next in your summer reset planner.
Choose one core platform to focus on for the next six weeks and write it down. And commit to showing up consistently. Not constantly, consistently. If it's a social media platform, just be aware that the minimum number of posts per week to keep the algorithm alive and happy is three. Don't do less than that, otherwise you'll be trying to revive a dead Instagram account and that's another story. And track how this one platform's visibility plan feels.
Watch what happens when you stop scattering your energy and start building presence just in one place. And if you're still not sure where to start, then think about where do you like hanging out personally or where are you already comfortable? Where does your audience tend to engage with you the most? And what could you do regularly without it feeling like it's become a massive chore?
So remember you don't need to do it all. You just need to be findable and relatable. So your audience comes to learn when you're around. And when you add this to the specificity in step one, you'll become resonant. And that's what builds an engaged audience.
Okay, the third thing is to create one offer that scales. So this is what you sell. If I was starting over, I would design one offer that I can scale. Not on day one, of course, but far sooner than I did the first time around. So as I told you, I had this established clinic where I leaned heavily on one-to-ones. They felt familiar, they felt safe, they were very easy to sell, but I was also at capacity. My diary was full.
but I wasn't making the income that I wanted and I was tired actually. There were days where I resented my calendar. I'd feel that Sunday night dread the day before a client. And this is my own business for goodness sake. I wasn't going to work for a boss. I'd stopped loving my one-to-one work. I'd had enough.
I wasn't making enough money and I hated the work. So what changed? Well, I created one scalable offer, a course actually, based on what I was already doing with some of those one-to-one clients. And it was scalable because if I sold one or if I sold a hundred, it didn't require any more of my time after it was made. So selling it, yeah, it was a bit messy at first. It wasn't perfect, but eventually I got it to work.
Scalable offers aren't just about making more money. They're about creating breathing room for you, giving you more flexibility, giving you options to do other things. So I've got another client example to share with you, Rosie. Now, Rosie has been on the podcast before, so you may already know her story. She's a vegan dietitian. She created a simple 12 week group program based on her most common client struggle, managing their weight on a vegan diet.
She pre-launched it to her warm audience and she sold out before she created a single asset. Suddenly she wasn't trading every hour for income. She stopped seeing her one-to-one clients. She had the breathing space back and the confidence to build a membership from there. So in your summer reset planner is a page called Offer Audit. I want you to use it to reflect on what beneficial outcomes do I help my clients achieve?
over and over in my one-to-one work. And then ask yourself, could this become a group program or a short course or a membership or even a workshop that you can record once and sell? And what format would feel most easy for me to create and useful for my clients? So don't overthink it. Just start noticing the patterns. That's where your scalable offer is hiding. Okay.
Quick recap, if I was starting again, I'd focus on one specificity, one group of people with one outcome, two, visibility, one platform, consistency over complexity, and three, scalability, one offer that doesn't require me to be live every time I deliver it. These three foundations create the momentum without the overwhelm, the focus without the fog that comes.
And I know how tempting it is to try everything and say yes to every idea and chase every shiny new thing. But if you're feeling scattered right now, the answer isn't more. It's less, but better. And if you want to reflect deeper on today's episode, the Summer Reset Planner has everything you need. The journal prompts, the strategy pages, the weekly planning space. Print it out, grab a highlighter, make a cuppa, give yourself just one hour this week to sit with this episode.
and plan your own reset. Now next week we're shifting gears a bit and we're going to look ahead to September. I'll walk you through how to prep for your most aligned autumn without slipping into overdrive. So until then, simplify, reflect and give yourself some credit. You are doing far better than you think. See you next week. Bye for now.