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Agency Operators Podcast
Welcome to Agency Operators Podcast, your refuge from the industry buzz! Join us as we spotlight genuine experts in the agency and e-commerce service provider realm, providing a clear path through the clutter of fake gurus. Hear real stories, connect with your community, and showcase your authentic expertise. A place where agency owners share their stories and nuggets of gold they've attained through the challenges of growing brands and operating teams. Welcome to the Agency Operators Podcast!
Agency Operators Podcast
How to Navigate Acquisitions Without Breaking Your Business – Jessica Wright on the Agency Operators Podcast Ep 82
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What makes some acquisitions actually work… while others fall apart after the deal is signed?
Most teams obsess over strategy.
Very few are prepared for the operational reality that follows.
In this episode, Jessica Wright — CEO of AO2 — shares what it really takes to navigate acquisitions successfully after going through two in just two years.
We cover:
- Why execution—not strategy—determines acquisition success
- How culture influences decisions more than most leaders expect
- What it takes to maintain client continuity during transitions
- The operational blind spots that quietly derail growth
Packed with real-world lessons and practical insights—this is a conversation for anyone thinking about scaling through acquisition.
About Jessica Wright:
Jessica Wright is the CEO of AO2, a full-service Amazon agency helping brands grow profitably while protecting long-term value. With nearly two decades of experience across brand leadership, partnerships, and agency operations, she brings a grounded, operator-first perspective to eCommerce.
Connect with Jessica Wright:
https://www.linkedin.com/in/jessica-rene-wright/
Key Discussion Topics
• Why acquisitions succeed or fail in operations—not strategy
• The role of culture in post-acquisition decisions
• How to maintain client trust and continuity
• Lessons from navigating two acquisitions in two years
Why You Should Tune In
If you’re considering an acquisition—or currently in the middle of one—this episode gives you a clearer picture of what actually drives success after the deal closes. Jessica breaks down the operational realities most teams overlook, from aligning culture to protecting client relationships. You’ll walk away with practical insights you can apply immediately, whether you’re scaling an agency or managing complex transitions.
This podcast is tailor-made to provide valuable insights to our community of exceptional operators who have been through a lot in their efforts to foster brand growth and positively impact lives. Whether you’re a marketer yourself or want to get into the industry this is a great opportunity to learn from agency owners who know the successful tactics to implement.