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Healthy As Tech Talks
Welcome to the Healthy as Tech Talks — a series of conversations that focuses on the greatest challenges plaguing the world of healthcare today and how organizations are using patient-centric solutions, processes, and technologies to overcome those issues and create thriving workplaces and better patient experiences.
Hear from healthcare transformation experts at Optimum Healthcare IT — ServiceNow’s healthcare partner of choice — along with industry experts and practitioners revolutionizing the way healthcare employees work and patients receive the care they deserve.
Contact our team here: https://optimumhit.com/contact/
Episodes
16 episodes
Healthy as Tech Episode 15 - How Children’s Wisconsin Got 1,500 PM Schedules Back on Track With ServiceNow
When your preventive maintenance (PM) slips, it’s not just compliance at risk; it’s patient lives.For clinical engineering teams, keeping PM schedules up to date is critical. But when your scheduling system can’t handle grace peri...
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Season 2
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Episode 15
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42:01
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Healthy as Tech Episode 14 - Paging AI: What Real-Time, Secure Clinical Intelligence Looks Like in Practice
In this episode of Healthy as Tech, Rob Summitt, VP of Cloud Transformation and AI at Optimum, will sit down with Carrie Delente, Chief Visionary Officer at Celerate, and Seth Fogie, Sr. Information Security Consultant at Optimum, to unpack wha...
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Season 2
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Episode 14
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50:43
Healthy as Tech Episode 13 - How AWS Is Helping Healthcare Call Centers Cut Patient Wait Times & Overhead
When patients call with urgent medical needs, the last thing they should experience is elevator music and long hold times. However, with healthcare staff shortages, complex care coordination, and agents navigating multiple systems, even the mos...
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Season 2
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Episode 13
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42:23
Healthy as Tech Episode 12 - Is Azure Virtual Desktop Ready for Healthcare?
Healthcare IT leaders are facing a critical decision: Is it time to move on from their traditional virtual desktop infrastructure?With rising costs, licensing frustrations, and a growing push for cloud-first strategies, many organ...
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Season 2
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Episode 13
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58:05
Healthy as Tech Episode 11 - Healthcare’s Race to AI: How To Innovate & Mitigate Risks at the Same Time
AI is spreading rapidly across healthcare, and without the right guardrails, your organization could be one prompt away from a serious breach.As a healthcare IT leader, are you confident you know where AI is being used across your organ...
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Season 2
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Episode 2
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55:46
Healthy as Tech Episode 10 - Why Epic Is Urging Healthcare To Use This Tool To Fight Ransomware
Why Epic Is Urging Healthcare To Use This Tool To Fight RansomwareIn this episode of Healthy as Tech, Curtis Hendrick, Senior Vice President of Cloud & Digital Transformation at Optimum Healthcare IT, sits down with Matt Dinge...
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41:56
Healthy as Tech Episode 9 - Finally, Your Healthcare Data Headaches Solved With ServiceNow
Healthcare organizations invest thousands of dollars in tools to help them better control their data and gain deeper insights.But what if the most powerful data tool you could leverage was right under your nose?In this episode of ...
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Season 1
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Episode 9
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50:17
Healthy as Tech Episode 8 - Baptist Health CIO Shares His AI Secrets
If you're a healthcare CIO, you're probably feeling the heat to adopt AI — but where do you even begin?In this episode of Healthy as Tech, Natalie Tollefson from Optimum Healthcare IT sits down with Aaron Miri, SVP, Chief Digital & ...
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Season 1
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Episode 8
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45:44
Healthy as Tech Episode 7
Implementing and running an enterprise EMR system like Epic is no easy feat. As EMR leaders, how do you make it easier for clinicians to get IT support, efficiently manage enhancement requests, and test and deploy Epic update...
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Season 1
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Episode 7
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58:04
Healthy As Tech Episode 6 - If I Have Workday, Why Do I Need ServiceNow? (Ask Stanford Health Care)
What if implementing ServiceNow and Workday wasn’t an either-or question for healthcare leaders but a both-and?Every healthcare department relies on its own familiar system to accomplish tasks. Yet, without a way to connect these system...
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Season 1
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Episode 6
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58:21
Healthy As Tech Episode 3 - How To Complete Epic Testing in Weeks, Not Months
In healthcare, when the topic of EHR test management comes up, you can almost feel the tension in the room. Anyone who has experienced this process knows it can involve months of sorting through spreadsheets, pulling internal resources, and dis...
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Season 1
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Episode 3
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40:29
Healthy As Tech Episode 5 - How To Manage CMMS Work Orders in 2 Clicks On Your Mobile Device
How can biomed technicians solve on-the-floor device issues when their tools and data live at their desks? How can they make submitting work orders simple for busy clinicians so that malfunctioning devices don’t go unreported?The answer...
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Season 1
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Episode 5
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46:13
Healthy As Tech Episode 4 - How Top Health Systems Are Using GenAI to Wow Employees
In the world of healthcare, where employee burnout and staff shortages are on the rise, HR leaders are under a lot of pressure to keep up with employee needs. Additionally, they’re told they must adopt generative artificial intelligence (GenAI)...
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Season 1
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Episode 4
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52:40
How a Major Health System Modernized HR Operations in 8 Weeks
How do you get nearly 13K employees from three recently acquired hospitals up and running on one HR delivery system in two months?This is the question Tampa General Hospital (TGH) — one of the nation’s largest healthcare systems — ...
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37:15
How to Tackle Healthcare’s Greatest Operational Complexities with ServiceNow
What is operational complexity costing your healthcare organization?In the first episode of our Healthy as Tech Talk series, Optimum Healthcare IT’s Sr. Director of Customer Success Natalie Tollefson and Enterprise Architect Brian...
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Episode 1
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46:24