.png)
IDD Leader
For IDD Providers: Tired of the revolving door of staff? Join host Nate Beers as he and other industry leaders share loads of actionable advice on how you can retain and grow your DSP workforce. Just because there's a nationwide DSP workforce crisis doesn't mean that your organization has to churn through staff. Listen to innovative solutions to increase your staff retention and give your organization a competitive advantage so that at the end of the day you provide the best quality care for those you serve.
More effective supervisors. Stronger workforce. Lower turnover.
Episodes
28 episodes
Ep. 30 - Please Don’t Go: How to Retain Employees (and Supervisors) on the Verge of Quitting
Sometimes, you know they're on the verge.But, is there a way to win them back??Good news--the answer is yes! In this episode, Nate will discuss who's worth trying to save, a simple step-by-step process to win them back, a...
•
19:25
.png)
Ep. 29 - Fix the employee experience: 5 small changes with big results
When we’re experiencing BIG challenges from high staff turnover, we’re tempted to launch BIG initiatives to solve it. “Let’s add a huge retention bonus!” or “Let’s double-down on DSP Appreciation Week!” Often, these big efforts fall flat.
•
15:53
Ep. 28 - Staff empowerment elevates retention w/ DSP Council from Welcome House
What does it look like when "employee empowerment" goes beyond corporate catchphrase and actually helps to shape the culture of an organization? In today’s episode, DSP Council members from Ohio-based Welcome House describe how thei...
•
35:58
Ep. 27 - No Good Options? Tough Staffing Decisions for Leaders
Sometimes leaders are caught between a rock and a hard place. Would you rather promote an employee who isn't quite ready or roll the dice and try to hire from outside? Would you rather take your time onboarding new hires until they're fully rea...
•
26:44
Ep. 26 - Turnaround staff turnover in 60 days
What if you only had 60 days to turnaround the high employee turnover at your organization... Could you do it? Where would you start?In this episode, Nate provides 3 strategies to see fast results with lowering your turnover, and no it d...
•
12:27
Ep. 25 - Person-centered care for staff: the secret to a less stressful workforce
In the IDD field, we talk a lot about person-centered care for the people we serve—but what happens when we use that same philosophy for our staff?Does it work without making our workforce self-serving? Can it apply to every ...
•
17:59
Ep. 24 - How one provider transformed their onboarding - Interview w/ leaders from VTC
Want your new hires to have a great onboarding experience? Yeah, that's one thing. But actually pulling it off? That another thing, entirely. In today's interview episode, Nate talks with Scott Burtsfield, Amy Schultz, and Jodi Frei...
•
38:09
Ep. 23 - Turn around a struggling team with data. It sounds crazy, but...
High turnover (or low-performing) teams are usually struggling with data--either they aren't completing it properly or they're doing it but the results look bad. So how could data help fix things? Most data is outcome data. It's a <...
•
17:13
Ep. 22 - Five Things Toxic Organizations Say to Staff (And How to Fix Them)
Is your organization toxic? And if so, what can you do about it?In this episode that speaks to both direct support professionals and the leaders of human services agencies, Nate describes how if broken systems go unchecked, or kno...
•
25:12
Ep. 21 - Staff retention at a new organization w/ Julie Bisi
How do you overcome staff retention challenges if you're a leader at a new or smaller human services organization? In this episode, Julie Bisi, founder of Artemis Supports, shares her insights and experience--including several innov...
•
34:01
Ep. 20 - Three Easy Employee Retention Strategies
Stop the feeling of overwhelm. Employee retention doesn't have to be soooooo hard. Yes, there are many factors involved, but fundamentally, it is all about making a positive employee experience for everyone in your organization.And in th...
•
23:04
Ep. 19 - Give frontline supervisors more skills, not more trainings
It's no secret: successful frontline supervisors are essential for your organization's success. And to be successful, they not only need the ability to do the frontline care but they also need to be able to MANAGE PEOPLE. Unfortunat...
•
17:59
Ep. 18 - Stop *doing* staff retention initiatives - Instead, build a culture
Stop *doing* DSP retention initiatives and instead build a culture. It's easy to slap another initiative on it rather than intentionally designing a workplace that staff love. But don't worry! In this episode Nate breaks down the Six Pillars of...
•
26:12
Ep. 17 - Resources to help you fight staff turnover
You and your organization are not alone in the fight against DSP turnover. In today’s episode, Nate talks about a number of different organizations and outside resources that are working to stabilize and strengthen the workforce. Here are the l...
•
22:44
Ep. 14 - Transform the DSP employee experience with 1 simple method
"No employee cares about your organization until they know your organization cares about them." And how can you show them? Always have an answer to the most important question that every employee is asking, "What's in it for me?"In this...
•
19:21
Ep. 12 - How NOT to increase staff retention at the holidays
Wondering how NOT to boost your DSP retention rate? Tired of all the holiday cheer? In this short mashup episode, Nate empowers your inner Grinch with 7 tried and true strategies to make sure you DON’T increase retention, but instead that...
•
6:52
Ep. 11 - How to stop the next 100 fires before they start
When every supervisor in your agency conducts monthly "High Impact Supervisions", the effects are game-changing. Fewer fires, less burnout, higher retention. But it's one thing for you, as a leader, to understand this... and it's another thing ...
•
25:24
Ep. 10 - The real costs of DSP turnover
DSP turnover is costing IDD Providers like you a whole lot of money. But what is the real cost of DSP turnover? It extends far beyond the staggering financial costs and affects team morale and program sustainability. Even more than that, it lea...
•
15:15
Ep. 9 - The #1 barrier to increasing your staff retention
Honestly, I was kind of surprised by this one, but then it all made sense. It will probably surprise you, too! When I first started helping with staff retention, I guessed the burnout rate or the wages would be the biggest barrier....
•
19:46
Ep. 8 - Addressing Performance Issues
Imagine addressing performance issues without all the stress. And imagine not having to bring up the same issue over and over again. Sound like a pipe dream? It doesn’t have to be.This episode provides practical tools for leaders to dea...
•
22:38
Ep. 7 - Stop losing staff: Top 5 changes you can make
There are hundreds of reasons your staff leave, right? Maybe so. But recent research on voluntary job “leavers” has identified the top 5 areas organizations could have addressed that would have kept these staff. In this episode, Nate offers act...
•
21:27
Ep. 6 - Three ways to avoid the pitfalls of the struggling new supervisor
Maybe you've been there before. "She was such a good DSP but now that she's a supervisor, she's really struggling... Now what!?" If so, you're not alone. And while the specifics of that situation may have a fairly straightforward solution, it b...
•
19:53
Ep. 5 - Why didn't your staff retention initiative work? And what works instead?
It's such a sinking feeling to put all this time and effort (and expense) into a staff retention initiative only to have it... drum roll... fail to actually increase staff retention. But the good news is that the story doesn't end there....
•
22:46
Ep. 4 - Are your DSPs about to "break up" with your agency? Your onboarding says a lot
Truth is, DSP retention can never really be about "retaining" staff. That just means they didn't leave. The true goal of DSP retention is always about building a workplace that your staff love, so that they actually WANT to come to work each da...
•
19:55