Take Care with Josh Ramsey
At the heart of hospitality lies a simple truth: to care for our guests, we must first care for our teams, who support us and ourselves. "Take Care" explores this interconnected circle of service that defines our industry.
Each episode delves into the psychology of hospitality—how authentic care creates meaningful connections that elevate service beyond transactions to transformative experiences. We examine the delicate balance between professional growth and personal well-being, helping industry professionals avoid burnout and detachment.
Join us as we interview hospitality leaders and experts who share their insights on fostering environments where team members can bring their authentic selves to work. Together, we'll uncover how genuine care creates the foundation for exceptional hospitality.
"Take Care" is for anyone passionate about building a more meaningful approach to service—one that strengthens both those who give and receive it.
Take Care with Josh Ramsey
Unwritten Playbook: Elevating Hospitality Through Critical Thinking: Ivo Wunderlich and Josh Ramsey
In this episode of 'Take Care - Unwritten Playbook of Hospitality Career Growth,' hosts explore career advancement in the hospitality industry with expert Ivo Wunderlich.
The discussion highlights the importance of bridging gaps in traditional education, real-life scenarios, and skill stacking. Ivo shares insights from his experience in revenue management, emphasizing the significance of cultural understanding, teamwork, and communication in problem-solving.
Additionally, the conversation delves into the vital role of critical thinking, asking the right questions, and maximizing operational efficiency.
Ivo also reflects on his journey from an in-room server to his current position, underscoring the impact of vulnerability, curiosity, and adaptability in achieving career success.
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