Advice from a Call Center Geek!

A New Way to Incent Your Call Center Associates

March 28, 2019 Season 1 Episode 18
Advice from a Call Center Geek!
A New Way to Incent Your Call Center Associates
Chapters
Advice from a Call Center Geek!
A New Way to Incent Your Call Center Associates
Mar 28, 2019 Season 1 Episode 18

In Episode 18 of the Geek we look at a new way to incent your call center associates based on your culture.  No longer is it good enough to just look at a couple KPIS.  Learn how to build a well rounded associates with incentive!

Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.

We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.

Balto is doing some special things!

  • Real-Time Guidance: 
  • Real-Time QA: 
  • Real-Time Coaching: 

On average, Balto customers see a 26% lift in sales, 25% higher CSAT and 75% faster ramp time

All in less than 45 days of no-code setup

Head over to balto.ai/tom to get a free pair of Bose headphones for a demo




Show Notes

In Episode 18 of the Geek we look at a new way to incent your call center associates based on your culture.  No longer is it good enough to just look at a couple KPIS.  Learn how to build a well rounded associates with incentive!

Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.

We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.

Balto is doing some special things!

  • Real-Time Guidance: 
  • Real-Time QA: 
  • Real-Time Coaching: 

On average, Balto customers see a 26% lift in sales, 25% higher CSAT and 75% faster ramp time

All in less than 45 days of no-code setup

Head over to balto.ai/tom to get a free pair of Bose headphones for a demo