Advice from a Call Center Geek!

Future Service Channels- Implementing Video into Your Customer Service and Sales

August 05, 2019 Thomas Laird Season 1 Episode 34
Advice from a Call Center Geek!
Future Service Channels- Implementing Video into Your Customer Service and Sales
Show Notes

Its time to really look at implementing video and co-browsing into your customer support and sales.  In this episode, we take a look at the reasons why you should be thinking about video in your 2020 planning. 

UNIQUE EXPERIENCE
INCREASING THE URGE TO BUY
TECHNOLOGY IS HERE
COST FOR VIDEO CUSTOMER SERVICE
GROUP SERVICE/FUN!
ENGAGEMENT WITH VIDEO
SALES
AUGMENTED REALITY

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