Advice from a Call Center Geek!

Pros and Cons of Outsourcing

September 12, 2019 Season 1 Episode 39
Advice from a Call Center Geek!
Pros and Cons of Outsourcing
Chapters
Advice from a Call Center Geek!
Pros and Cons of Outsourcing
Sep 12, 2019 Season 1 Episode 39
Thomas Laird
Pros and Cons of Outsourcing
Show Notes

With fall upon us and many listeners starting to think about 2020 budget and outsourcing possibilities, we thought it would be a good time for an episode to discuss the pros and cons of call center outsourcing.  

What is right for you?  Are you looking to cost savings, technology upgrades or an overhaul of your CX, we talk through if staying internal or outsourcing is right for your organization!



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