Advice from a Call Center Geek!

Five Ways to Improve Your Call Center Today

September 27, 2019 Season 1 Episode 41
Advice from a Call Center Geek!
Five Ways to Improve Your Call Center Today
Chapters
Advice from a Call Center Geek!
Five Ways to Improve Your Call Center Today
Sep 27, 2019 Season 1 Episode 41
Thomas Laird
Five Ways to Improve Your Call Center Today
Show Notes

In episode 41 of our call center operations podcast "Advice from a Call Center Geek!" we talk about the 5 biggest and easiest ways to improve your call center today.

Out of all the topics we have discussed we talk about the five biggest ways to make the biggest impact in your call center.

1) Hiring for Culture
2) The TONE is the Message; Educating New hires
3) Agents Analysis
4) Measuring the right KPI's
5) Having Fun in your Call Center



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