In Episode 51 of Advice from a Call Center Geek, we look at 5 ways you can engage your call center staff.
We discuss strategies such as how and why to form leadership committees to utilizing Social Media to get the best out of all your call center associates and staff.
We all want a highly engaged workforce, in this episode, we show you how!
Blog Post Link:
https://expiviausa.com/five-ways-to-improve-your-call-center/
The "Advice from a Call Center Geek!" podcast is sponsored by Expivia Interaction Marketing, a leader in USA call center/customer service outsourcing. Check Expivia out at www.expiviausa.com
Text me: 814.247.0366
Follow me: @tlaird_expivia
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If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.
Please check us out at expiviausa.com, or email us at info@expivia.net!
Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
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Watch us: Advice from a Call Center Geek Youtube Channel