I received a question from a member of the Advice from a Call Center Geek Texting Community that sparked this quick podcast.
This is our unique take of setting up a call center employee suggestion program. From using culture to narrow the suggestions to engaging employees, I think this is a helpful episode for all call center operations looking to engage.
The "Advice from a Call Center Geek!" podcast is sponsored by Expivia Interaction Marketing, a leader in USA call center/customer service outsourcing. Check Expivia out at www.expiviausa.com
Blog post Link:
https://expiviausa.com/setting-up-a-call-center-employee-suggestion-program/
Text me: 814.247.0366
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If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.
Please check us out at expiviausa.com, or email us at info@expivia.net!
Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/
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Watch us: Advice from a Call Center Geek Youtube Channel