Outsourcing your call center operations can be a scary deal. If you can manage the relationship in a proper way, there can be a win-win mentality that happens not just for you and the BPO partner but most importantly for your customers as well.
In this episode, we give you actionable items to put into place to make sure the client/call center relationship runs as smoothly as possible.
Some of the items we discuss will center on:
Blog Post Link:
https://expiviausa.com/how-to-manage-a-call-center-outsourcer/
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If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.
Please check us out at expiviausa.com, or email us at info@expivia.net!
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Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/
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Watch us: Advice from a Call Center Geek Youtube Channel