Its almost 2021 (YES!!) and we here at Expiva are having budgeting talks and discussions on where we see the industry moving in 2021 and what technologies and strategies do we want to invest in for next year.
In this episode we talk about the top five trends that we see in the industry and how we plan on using them to our advantage.
Topics include:
Blog Post Link:
https://expiviausa.com/five-call-center-customer-service-trends-in-2021/
Text me: 814.247.0366
Follow me: @tlaird_expivia
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Watch us: Advice from a Call Center Geek Youtube Channel
If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.
Please check us out at expiviausa.com, or email us at info@expivia.net!
Follow Tom: @tlaird_expivia
Join our Facebook Call Center Community: www.facebook.com/callcentergeek
Connect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/
Follow on TikTok: https://www.tiktok.com/@callcenter_geek
Linkedin Group: https://www.linkedin.com/groups/9041993/
Watch us: Advice from a Call Center Geek Youtube Channel