It seems there is a big struggle to get people back to work post-pandemic. For various reasons, many service sector jobs, including the contact center are finding it harder and harder to find the quality help need to staff appropriately
In this episode of "Advice from a Call Center Geek" we dig into proven hiring techniques to try to help all our listeners through this workforce shortage.
We talk about what social platforms work the best, how to best use them, and what type of budget do you need.
Many other options as well are talked through such as how to set up an employee referral program, using your present workforce to mass post, and looking at many other options that will hopefully give you some ideas to increase your call center hiring capacity not just for now but for the future as well
If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.
Please check us out at expiviausa.com, or email us at info@expivia.net!
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