Advice from a Call Center Geek!

Making Your Call Center Unique to Your Culture- Tips and Tricks

January 22, 2019 Season 1 Episode 9
Advice from a Call Center Geek!
Making Your Call Center Unique to Your Culture- Tips and Tricks
Chapters
Advice from a Call Center Geek!
Making Your Call Center Unique to Your Culture- Tips and Tricks
Jan 22, 2019 Season 1 Episode 9
Making Your Call Center Unique to Your Culture- Tips and Tricks
Show Notes

In Episode 9 of Advice from a Call Center Geek we look at some ways that we have made our call center different and unique and show you how to do the same in your environment!

  • Call Center Communication
  • Speech Analytics for Agent Tone
  • TVs/Monitors KPI suggestions
  • Supervisor Tools
  • Social Media in Your Call Center

Head over to https://www.facebook.com/callcentergeek to join in a discussion on what makes your center different and unique!



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