In Episode 9 of the Geek! we take a deeper dive into the quality aspects of your center. From starting or improving your QA scoring, educating on delight and tone and taking a look at the benefits of Speech Analytics, we strive in episode 10 to improve your Quality processes!
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We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.
If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.
Please check us out at expiviausa.com, or email us at info@expivia.net!
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