Finance This, Property That

Episode 58 The Loan Journey: From Application to Post-Settlement Support (Part 2)

Dion Fernandes Season 1 Episode 58

In this highly anticipated follow-up episode, Dion Fernandez, mortgage planner and finance strategist, walks listeners through the full journey of a property loan—from the moment the strategy is approved to well beyond settlement. This episode offers a behind-the-scenes look at what makes the Emerge Finance process seamless, fast, and supportive. Dion unpacks the step-by-step stages of loan submission, lender approval, document signing, and the all-important post-settlement care that keeps clients ahead of the game. Whether you're buying your first property or refinancing for the fifth time, this episode highlights the power of strategic lending and premium client service.

⏱️ Episode Breakdown:

00:00 – 01:00
Introduction & Recap

  • Welcome from Dion Fernandez
  • Reminder of who the podcast is for: property enthusiasts, professionals, investors
  • Quick recap of Part 1: discovery call, document collection, valuations, and strategy presentation

01:01 – 03:00
Handover to Processing Team

  • Introduction to the Emerge Finance back-office stars: Michelle, Sarah, and Taylor
  • Importance of a fully prepared application (Ghost Load to Go Fast approach)
  • What happens immediately after strategy approval

03:01 – 05:00
Application Submission & Approval Process

  • How high-quality submissions lead to fast approvals (sometimes same-day)
  • Explanation of conditional vs. formal (unconditional) approval
  • Dion’s award-winning submission process that minimises back-and-forth with lenders

05:01 – 07:00
Document Signing & Communication

  • Digital vs. paper documentation
  • Ongoing communication from the team to ensure clarity
  • Behind-the-scenes coordination with solicitors, real estate agents, and outgoing banks

07:01 – 08:30
Settlement Day

  • What clients can expect leading up to and on settlement day
  • How clients are often notified before Dion due to automated updates
  • The value of proactive communication

08:31 – 10:00
Post-Settlement Support

  • Immediate post-settlement email outlining account details and repayment info
  • Biannual automatic rate reviews by the in-house pricing specialist
  • Ongoing strategy sessions to adjust for life changes
  • Continued access to Dion’s trusted professional network

10:01 – 11:00
Wrap-Up & Next Steps

  • Dion reflects on nearly two years with Emerge Finance
  • Encouragement for listeners to book a discovery call
  • Social media handles and how to connect

🎧 Why You Should Listen:

If you're serious about building wealth through property, this episode shows you what real post-loan care looks like. Dion's process isn't just about getting approved—it's about setting you up for long-term financial success. Whether you're refinancing or expanding your portfolio, this episode is packed with strategic insights and operational excellence you won’t want to miss.

Connect with Dion:
📱 Instagram: @dionfinancespecialist

💼 LinkedIn: Dion Fernandez

📅 Book a Discovery Call: Link in bio