Pillow Talk Sessions
Pillow Talk Sessions is a podcast about modern hospitality operations and how guest experience is operationally delivered in a tech-enabled world.
Hosted by Jessica Gillingham, author of Tech-Enabled Hospitality, and produced by Abode Worldwide, the show features in-depth conversations with leaders building, operating, and scaling modern hospitality across hotels, short-term rentals, serviced living, and flexible living models.
Each episode explores how hospitality is evolving beyond traditional hotels. From the hotelization of real estate to the rise of platform-driven and automated operations, we unpack how technology, systems, and organizational design are reshaping how stays are designed, delivered, and experienced.
Pillow Talk Sessions goes deep on hospitality operations, technology, and strategy. Topics include new operating models, guest experience delivery, AI and automation, platform ecosystems, and the convergence of hotels, short-term rentals, and serviced living.
This podcast is for hospitality operators, founders, owners, and technology leaders who want to understand the future of hospitality beyond trends, and how modern hospitality actually works on the ground.
About your host
Jessica Gillingham is the author of “Tech-Enabled Hospitality – Strategies to Elevate Guest Experience and Operational Efficiency,” and is also an industry speaker, adviser, and the CEO of Abode Worldwide, a global strategic communications and PR agency for the tech transforming hospitality.
The podcast is brought to you by the team at Abode Worldwide.
Pillow Talk Sessions
Optimizing Mixed-Asset Portfolios with Katherine Rose (VervLife)
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This week on Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski welcome Katherine Rose, Managing Director of VervLife, for an in-depth conversation about reshaping the future of mixed-asset management.
Key highlights from the episode:
🏘️ Strategic Asset Management – Overcoming the challenges of managing diverse property types.
📊 Flex Rentals – Strategies for meeting the demands of short-term and long-term tenants.
🌍 Building Diverse Teams – Why team diversity is a game-changer in property management.
💡 Customer-Centric Approach – How customer service is redefining success in real estate.
🤝 Co-Living Opportunities – Educating the market on the hidden benefits of co-living spaces.
Explore related industry analysis and strategic perspectives:
https://abodeworldwide.com/news-insights/
Website: https://www.pillowtalksessions.com/
LinkedIn: https://www.linkedin.com/company/pillowtalksessionspodcast/