Pillow Talk Sessions is the essential podcast for in-depth conversations with the leaders at the forefront of transforming how modern hospitality is operationally delivered and experienced.

Hosted by Jessica Gillingham, author of “Tech-Enabled Hospitality”, and brought to you by the team at Abode Worldwide, each episode dives into the ideas, technology, and people reshaping modern hospitality.

From the hotelization of real estate to the rise of fully automated operations, we speak with leaders across hotels, short-term rentals, and serviced living who are redefining how stays are designed, delivered, and experienced.

We explore everything from new operational models and guest-centric thinking to shifting traveler expectations, global trends, and the technologies transforming both front- and back-of-house functions.

Core Themes

The Hotelization of Real Estate

How hospitality-grade service, design, and technology are expanding beyond hotels to STR and flexible living.

Technology as the Great Enabler

How platforms, automation, and AI are driving smarter operations, improved margins, and elevated guest experiences.

The Convergence of Lodging 

Where hotels, STR, serviced living, and flexible living overlap—and what this means for owners, operators, and guests.

About your host

Jessica Gillingham is the author of “Tech-Enabled Hospitality – Strategies to Elevate Guest Experience and Operational Efficiency,” and is also an industry speaker, adviser, and the CEO of Abode Worldwide, a global strategic communications and PR agency for the tech transforming hospitality.

The podcast is brought to you by the team at Abode Worldwide.