Pillow Talk Sessions

Everything Is Hospitality – A Vision for Vertical Living with Philip Grace (Bob W)

Jessica Gillingham and Kristian Lupinski Season 1 Episode 23

In this week’s Pillow Talk Sessions, we go behind the brand with Philip Grace, CDO at Bob W, to unpack the company’s vision of hospitality-first, asset-light, and tech-forward living across Europe.

💡 Inside the episode:
 🏘️ Bob W’s vertical villages that combine apartments, workspaces, restaurants, and rooftop pools
 🤝 How strategic partnerships beat in-house ownership for long-term profitability
 📲 What it means to run guest services across 13 countries 
 🤖 How AI is helping scale operations—without replacing the human touch
 🚪 Why 75% of guests book again directly after one stay

Philip brings decades of experience with a future-facing lens—this one’s a must-listen.