Pillow Talk Sessions
Pillow Talk Sessions is a podcast about modern hospitality operations and how guest experience is operationally delivered in a tech-enabled world.
Hosted by Jessica Gillingham, author of Tech-Enabled Hospitality, and produced by Abode Worldwide, the show features in-depth conversations with leaders building, operating, and scaling modern hospitality across hotels, short-term rentals, serviced living, and flexible living models.
Each episode explores how hospitality is evolving beyond traditional hotels. From the hotelization of real estate to the rise of platform-driven and automated operations, we unpack how technology, systems, and organizational design are reshaping how stays are designed, delivered, and experienced.
Pillow Talk Sessions goes deep on hospitality operations, technology, and strategy. Topics include new operating models, guest experience delivery, AI and automation, platform ecosystems, and the convergence of hotels, short-term rentals, and serviced living.
This podcast is for hospitality operators, founders, owners, and technology leaders who want to understand the future of hospitality beyond trends, and how modern hospitality actually works on the ground.
About your host
Jessica Gillingham is the author of “Tech-Enabled Hospitality – Strategies to Elevate Guest Experience and Operational Efficiency,” and is also an industry speaker, adviser, and the CEO of Abode Worldwide, a global strategic communications and PR agency for the tech transforming hospitality.
The podcast is brought to you by the team at Abode Worldwide.
Pillow Talk Sessions
The Future of Smart Stays with Dr. Josef Vollmayr (Limehome)
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In this week’s Pillow Talk Sessions, Jessica Gillingham and Kristian Lupinski sit down with Josef Vollmayr, Co-Founder & Managing Director of Limehome, to explore how the company is reshaping hospitality across Europe with efficiency, design, and digital-first operations.
💡 Highlights include:
🌍 Why most travelers now value clean, functional stays over luxury touches
🤖 How Limehome achieves 85% automation without losing the guest experience
🏗️ The building strategies behind 72% space efficiency versus hotels at 50%
📲 Why OTAs remain vital—and how Limehome still captures loyalty post-booking
💶 How staffing, energy, and construction costs are forcing innovation in hospitality
Josef offers a candid, insider perspective on what it takes to scale hospitality today — and where the market is heading.
Meet the host of Pillow Talk Sessions
Jessica Gillingham is the Founder and CEO of Abode Worldwide, a strategic public relations agency dedicated to elevating the profile of transformative technology solutions in global hospitality, lodging, and rental living. An established industry thought leader, Jessica is a frequent conference speaker and author of Tech-Enabled Hospitality, a new book exploring the innovations shaping the sector.