Workday Gold
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.
Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.
Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.
Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/
Workday Gold
How AI is Transforming Workday Roles
In this episode of Workday Gold, hosts Keith Bitikofer and Christian Delcid tackle the transformative impact of AI on Workday professionals. They share practical examples of how they're using tools like ChatGPT, Claude, Gemini, and Copilot to revolutionize their daily work, from meeting preparation to request categorization and document creation. Through candid discussion, they reveal how different AI platforms produce dramatically different results and why "AI first" thinking is essential for career survival in 2025.
Beyond just tool recommendations, Keith and Christian explore the deeper implications for Workday analysts' career paths, including the crucial "translator" role between technology and business needs. They address the concept of the "super worker" and why waiting for formal training or company directives is a dangerous career strategy. The episode concludes with Christian's powerful reframing of AI adoption: not as a threat, but as an opportunity to focus on "doing the things that only I can do" for organizations.
Resources Mentioned:
- Josh Bershyn's research on "The Rise of the Super Worker"
https://joshbersin.com/ - Mando (Workday documentation AI tool) - Check out Christian's separate podcast episode on this!
https://www.mando.work/ - Major AI platforms: ChatGPT, Claude, Google Gemini, and Microsoft Copilot
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/
To connect with Christian Delcid, you can find him on LinkedIn: https://www.linkedin.com/in/christiandelcid/