Workday Gold
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.
Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.
Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.
Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/
Episodes
52 episodes
The AI Agent Layer for Workday: What It Means for Consulting- with Harish Vashisht
Workday customers are demanding faster implementations, smaller consulting and customer support teams, less manual effort, and AI agents may finally make that possible. In this episode, I talk with PeopleFlow.io founder Harish Vashi...
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Season 1
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Episode 53
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33:08
Building Better Reporting in Workday: Lessons From the Trenches with Christian Delcid
Writing reports in Workday can be frustrating, time-consuming, and counterintuitive, especially for people coming from SQL, Power BI, or other reporting tools. In this episode, Keith and Christian break down why Workday reporting feels differen...
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44:18
From SpaceX to Building a Boutique Workday Business, with Zach Ledford
What does Workday look like through the eyes of a former SpaceX integrations expert? In this episode, I sit down with Zach Ledford, co-founder of Eljun LLC, to explore how integrations quietly power the success of every Workday implementation —...
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Season 1
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Episode 51
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28:18
Lessons from a Workday Pioneer: Floyd Walterhouse’s Journey from Mainframe to AI
Floyd Walterhouse has been shaping the Workday story since before most of us joined the conversation. As one of Workday’s earliest customers and design partners for U.S. Payroll, his insights are both historical and refreshingly practical.<...
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Season 1
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Episode 50
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29:38
Engineering Workday for Scale and AI: Lessons From Coinbase’s Head of HR Tech
In this episode, Keith sits down with Praveen Hari, Head of HR Engineering at Coinbase and a former Workday leader who helped launch Workday Extend. Praveen shares behind-the-scenes insight from building Workday solutions at massive scale acros...
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Season 1
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Episode 49
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30:53
Project Rescue Lessons with Craig Erhorn
Most Workday project failures don’t come from configuration — they come from people capacity, leadership alignment, and missing accountability. In this episode, longtime project manager and rescue specialist Craig Erhorn shares what really goes...
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Season 1
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Episode 48
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27:28
Moving to the Public Cloud: Lessons from the Front Lines with Christian Delcid
Workday customers will eventually be required to migrate from Workday’s private cloud to a hyperscaler-hosted public cloud — but many don’t yet understand what that actually means in practice. In this episode of Workday Gold, Christ...
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Season 1
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Episode 47
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34:58
Clarity Over Chaos — Jess Wagner and Deluxe’s Blueprint for Workday Success
In this episode of Workday Gold, Keith Bitikofer talks with Jess Wagner, HRIS Director at Deluxe, about how she led her Workday team from chaos to clarity. Jess shares the playbook she used to unify configuration and integration teams,...
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Season 1
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Episode 46
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29:59
Integrating People, Process, and Technology - A Conversation with Kristie Dierig
In this inspiring conversation, Keith Bitikofer sits down with Kristie Dierig, an HR and IT leader who transformed her Workday implementation experience into a thriving career in change leadership. Kristie shares how she went from databa...
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Season 1
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Episode 45
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40:37
HR at the Pivot: From Workday Rising and HR Tech to Real Work, with Demetrio Wazar-Santana
HR is sitting at a pivotal junction, and AI is the catalyst. In this episode, Demetrio Wazar-Santana and I unpack what we learned at the Workday Rising and HR Tech conferences. We discuss creating trust so that people actually use new tools, wh...
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Season 1
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Episode 44
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45:39
Consistency, Community, and Career Growth: Lessons from Alok Kumar
In this episode of Workday Gold, I sit down with Alok Kumar, CEO and founder of ZaranTech, to talk about his journey training more than 30,000 learners in SAP, Workday, cloud, and AI. Alok shares why bespoke training — tailored to each...
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Season 1
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Episode 43
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27:59
Carla Corley on Cutting Through the AI Recruiting Noise with Carla Corley
Keith Bitikofer talks with Carla Corley, founder of Corner Office Consultants and publisher of the Workday Compensation Guide, about navigating the noisy job market, personal branding, and how AI is reshaping the recruiting experience—for bette...
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Season 1
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Episode 42
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30:42
The Value of Saying “Yes” to Unexpected Opportunities with Cara Carroll
What does it take to build a career in Workday? In this episode of Workday Gold, Keith sits down with Cara Carroll to unpack her journey from marketing intern to HR to recruiter to Workday support specialist — and the lessons she learn...
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Season 1
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Episode 41
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23:59
The Independent Path with Tony “Mr. Energy” Velasquez
Thinking about going independent in the Workday ecosystem? In this episode of Workday Gold, I talk with Tony Velasquez—better known as “Mr. Energy”—about his journey from partner-side consultant to independent consultant and project leader. Ton...
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Season 1
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Episode 40
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34:12
Redundancy, Reinvention, and the Launch of Nimbeely Extend Solutions
In this episode of Workday Gold, I speak with Alan Raftery, managing partner of Nimbeely Extend Solutions, about his unexpected transition from a reduction-in-force situation into entrepreneurship. Alan shares his journey from FinTech ...
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Season 1
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Episode 39
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27:52
Behind the Book: The Workday Gold- Navigating Your Career Story
In this solo episode, Keith Bitikofer shares the story behind Workday Gold- Navigating Your Career book—why he wrote it and how his own ERP and Workday journey shaped it. From manufacturing and consulting to leading a Workday implement...
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Season 1
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Episode 38
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18:53
Influencing Priorities and Getting Buy-In for Workday Projects
How do you take a great idea for improving Workday and turn it into an approved project on your company’s roadmap? In this episode of Workday Gold, Keith Bitikofer and co-host Christian Delcid share strategies for influencing stakehold...
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Season 1
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Episode 37
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30:53
Deep Dive or Wide Net? Workday Career Real Talk
In this episode of Workday Gold, Christian and I dive into a classic career question: Is it better to specialize deeply in a Workday module or be a generalist with broader reach? We talk through the pros and cons of both paths, share s...
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Season 1
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Episode 36
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35:36
From Guardrails to Growth: Workday Governance and the Role of AI, with Steve Atnip
In this episode of Workday Gold, Keith Bitikofer welcomes back Steve Atnip to explore the critical (and often overlooked) topic of Workday governance. They discuss what governance really means, how to build an effective model, and why executive...
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Season 1
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Episode 35
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44:53
The Workday You Don’t See: A Conversation with Steve Atnip on Scale, Strategy, and Supporting People
In this episode of Workday Gold, Keith sits down with Workday veteran Steve Atnip to talk about his winding career path, from accounting to HRIS manager to Workday consultant. Steve shares a pivotal elevator pitch moment that led to hi...
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Season 1
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Episode 34
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43:31
Career Lessons from Eric Olson’s Workday Journey
In this episode of Workday Gold, Keith Bitikofer is joined by Eric Olson, VP of Customer Operations at OneSource Virtual. Eric shares the winding path of his Workday career, from raising his hand for payroll at CPSG to navigating merge...
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Season 1
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Episode 33
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30:31
The Reality Check: AI Adoption and What We Wish We'd Known Before Supporting Workday
In this episode of Workday Gold, Keith Bitikofer and Christian Delcid unpack the intersection of AI and Workday. From slow adoption in enterprise settings to the rising importance of AI literacy—even for non-technical roles—they explor...
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Season 1
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Episode 32
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28:34
Built on Workday, Backed by Experience: A Deep Dive with George Whitaker
In this episode of Workday Gold, Keith Bitikofer sits down with George Whitaker, head of innovation at Maxi Group, to explore his fascinating journey from Workday customer to Built on Workday partner. George shares the story of transforming PGA...
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Season 1
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Episode 31
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36:59
Building a Sustainable Workday Career: Joe Jackson’s Story
In this episode of Workday Gold, I’m joined by longtime friend and Workday veteran Joe Jackson. Joe brings over 16 years of experience across the Workday ecosystem—serving as both a customer and a consultant. We reflect on our first Wo...
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Season 1
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Episode 30
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39:29
Transitioning to being a Manager: Leadership Beyond the Title
In this episode of Workday Goal, host Keith Bitikofer and guest Christian Delcid tackle the journey from Workday analyst to manager. They explore practical strategies for developing leadership skills before a management position opens, includin...
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Season 1
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Episode 29
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38:05