Workday Gold
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.
Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.
Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.
Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/
Episodes
71 episodes
#72: Workday Learning, Sana, and the Next Chapter of Employee Development with Kermick Santos
In this episode of Workday Gold, Keith Bitikofer talks with Kermick Santos, Product Owner, HR Strategy and Transformation at Charles Schwab. Kermick shares his journey from software development on Wall Street into the Workday ecosystem, along w...
#71: AI in the Workday Ecosystem: From Curiosity to Action with Alan Shearer
Alan Shearer, cofounder of SparkMind AI Agency, returns to Workday Gold for Part 2, a focused conversation on AI in the Workday ecosystem. Host Keith Bitikofer and Alan trade stories from the front lines of client work, where the automation tha...
#70: From PM to Founder, Lessons from the Journey with Alan Shearer
What does it really take to build a career in the Workday ecosystem?In this episode, Keith sits down with Alan Shearer to talk through a journey that began in consulting, was shaped by the 2008 financial crisis, and ultimately led to ent...
#69: From 4 Hours to Fully Automated: Real Orchestration Use Cases, with Ethan Jones
Workday Orchestrate is quickly becoming one of the most important tools in the Workday ecosystem, but many teams haven’t fully explored what it can do. In this episode, Keith sits down with Ethan Jones to walk through real-world use cases, incl...
What Your Employees Aren't Telling You: A Deep Dive into Workday Peakon with Rebecca Yoder-Shetler
Rebecca Yoder-Shetler came from behavioral health and education before becoming an HRIS program manager for a large Workday customer. That background, curious about why people do what they do and what they need to engage, made her a natural cha...
Job Aids, Governance, and Getting People to Actually Adopt Workday, with Kendria Countee
Kendria Countee didn't start out as a consultant. She started as a Workday customer, walking into an optimization project that turned into a full system relaunch. That experience, including the governance work, change management, integrations, ...
From Teaching Second Grade to Leading Workday: Rebecca Yoder-Shetler's Unlikely Path
Rebecca Yoder-Shetler did not plan to work in tech. She started as a second-grade teacher, spent years in behavioral health working with at-risk teenagers, built a nonprofit from the ground up in central Kansas, and found her way to Workday onl...
Prism, Discovery Boards, and the Workday Tools Most People Walk Past, with Dylan Johnson
Dylan Johnson started his Workday journey as a college intern and landed his first professional job by walking into a regional user group event and meeting his future manager. Seven years later, he is a senior reporting analyst at a 25,000-pers...
Standing Out in a Noisy Workday Job Market, with Carla Corley
The Workday job market is still strong — but it’s louder than ever. In this episode, Keith sits down with Carla Corley of Corner Office Consultants and WD Beacon to talk about what’s really happening in Workday hiring. From AI-generated resumes...
What Workday Recruiting Looks Like When You Add Paradox and HiredScore, with John Bruce
John Bruce has spent over a decade in the Workday ecosystem, most recently as VP of People Innovation and Technology at One Digital. In 2025, they fielded 98,000 job applications across 850 open reqs. That volume, combined with the administrati...
Workday Success Isn’t About Features, It’s About Ownership; With Vipul Gaddamedi
Every organization believes its Workday challenges are unique. But the truth is, the core problems are remarkably consistent.In this episode, I sit down with Vipul Gaddamedi to discuss governance, operating models across company sizes, a...
The Career Path Nobody Talks About, with Chris Lennon
Most Workday professionals assume the technical career path only goes one direction — deeper specialization. But what if your next step isn’t more technical… it’s more relational?In this episode of Workday Gold, Keith Bitikofer sits down...
A 14-Year Workday Career Across Partners, Customers, and Amazon, with James Beattie
What does a long, successful Workday career really look like? In this episode of Workday Gold, Keith Bitikofer talks with James Beattie about a 14-year journey across partners, customers, independent consulting, and large enterprises, ...
Will AI Replace ERP Systems? Listen in on my discussion with Christian Delcid
AI models are advancing fast, and it’s an opportunity for Workday professionals to rethink how systems, roles, and skills will evolve. In this episode of Workday Gold, Keith Bitikofer and Christian Delcid break down what’s actually cha...
The Hidden Career Paths Inside the Workday Ecosystem with Christian Delcid
Feeling stuck in your Workday career? In this episode of Workday Gold, Keith Bitikofer is joined by Christian Delcid to explore why that feeling is often more about limited visibility than limited opportunity. They unpack the many paths availab...
Turning Workday Ideas Into Visual Reality with Katie Holden
How do you explain a Workday solution to someone who can’t visualize what a new Extend App will actually look like? As a technical designer, it may be clear in your head, but for users and business leaders, it can feel abstract and hard to gras...
From HR Assistant to Senior HRIS Analyst, with Stephen Timmons
Most Workday professionals don’t plan their careers; they grow into them. In this episode of Workday Gold, Keith Bitikofer sits down with senior HRIS analyst Stephen Timmons to talk about his journey from HR operations to owning Workda...
Extend, Agents, Sana, Flowise, and Pipedream: with Rick Leunisse
Workday Extend and AI agents are no longer theoretical, they’re already reshaping how customers solve real problems. In this episode of Workday Gold, Keith Bitikofer sits down with Rick Leunisse, co-founder of Incubane, to explore what...
Architecture Over Heroics: Rethinking Workday Support with Michael Domingo
Careers in the Workday ecosystem aren’t linear, and that’s often where the real growth happens. In this episode, Keith Bitikofer is joined by Michael Domingo, Senior Manager of HR Technology Engineering at CVS Health, to explore the journey fro...
The AI Agent Layer for Workday: What It Means for Consulting- with Harish Vashisht
Workday customers are demanding faster implementations, smaller consulting and customer support teams, less manual effort, and AI agents may finally make that possible. In this episode, I talk with PeopleFlow.io founder Harish Vashi...
Building Better Reporting in Workday: Lessons From the Trenches with Christian Delcid
Writing reports in Workday can be frustrating, time-consuming, and counterintuitive, especially for people coming from SQL, Power BI, or other reporting tools. In this episode, Keith and Christian break down why Workday reporting feels differen...
From SpaceX to Building a Boutique Workday Business, with Zach Ledford
What does Workday look like through the eyes of a former SpaceX integrations expert? In this episode, I sit down with Zach Ledford, co-founder of Eljun LLC, to explore how integrations quietly power the success of every Workday implementation —...
Lessons from a Workday Pioneer: Floyd Walterhouse’s Journey from Mainframe to AI
Floyd Walterhouse has been shaping the Workday story since before most of us joined the conversation. As one of Workday’s earliest customers and design partners for U.S. Payroll, his insights are both historical and refreshingly practical.<...
Engineering Workday for Scale and AI: Lessons From Coinbase’s Head of HR Tech
In this episode, Keith sits down with Praveen Hari, Head of HR Engineering at Coinbase and a former Workday leader who helped launch Workday Extend. Praveen shares behind-the-scenes insight from building Workday solutions at massive scale acros...
Project Rescue Lessons with Craig Erhorn
Most Workday project failures don’t come from configuration — they come from people capacity, leadership alignment, and missing accountability. In this episode, longtime project manager and rescue specialist Craig Erhorn shares what really goes...