Workday Gold
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.
Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.
Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.
Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/
Episodes
25 episodes
Creating Effective Governance for Multi-Organization Workday Tenants
In this episode, Keith Bitikofer interviews Jeff Livingston, a nonprofit Systems Management Director, about his military career transition and the contrasting governance in these sectors. They discuss the challenges of managing a shared Workday...
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Season 1
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Episode 26
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41:10
My Favorite Workday Sayings (Part 2)
In this episode of Workday Gold, Keith Bitikofer and Christian Delcid explore various sayings and phrases that resonate within the Workday ecosystem. They discuss the importance of focusing on manageable steps, the challenges of user expecta...
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Season 1
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Episode 25
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30:55
My Favorite Workday Sayings (Part 1)
In this episode of Workday Gold, Keith Bitikofer and Christian Delcid explore various sayings and concepts related to Workday software support. They discuss the importance of job profiles, the challenges of configuring Workday, and the value of...
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Season 1
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Episode 24
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32:30
Workday and AI Experiments: Exploring New Frontiers
In this episode of Workday Gold, Keith Bitikofer shares his personal journey with AI tools and their potential impact on Workday and consulting. He discusses the evolution of his content creation process, the exploration of new AI technologies,...
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Season 1
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Episode 22
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38:22
Harnessing AI in Workday: A New Era
In this episode of Workday Goal, Keith Bitikofer speaks with John Bruce about the integration of AI in Workday and the importance of early adopter programs. They discuss how AI is transforming the workplace, emphasizing its collaborative nature...
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Season 1
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Episode 21
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47:01
Leverage Workday Rising and RUGs to Build Relationships
In this episode of Workday Gold, Keith Bitikofer and co-host Christian Delcid discuss the importance of regional user groups and how to get the most value from attending Workday Rising. They explore how these platforms can enhance relationships...
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Season 1
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Episode 20
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42:12
From Integration Consultant to Developer Relations: Nick Moores' Workday Journey
In this episode of Workday Gold, Keith Bitikofer talks with Nick Moore, head of Developer Relations at Workday. They discuss Nick's journey into the Workday ecosystem, Workday Extend, DevCon, Built on Workday, and the importance of empathy in t...
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Season 1
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Episode 19
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46:51
Governance and Standards for Workday Software
In this episode of Workday Gold, Keith Bitikofer and Christian Delcid discuss chapter 10 “Governance and Standards’ of Keith’s book and delve into the intricacies of governance and standards within Workday. They explore the importance of having...
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Season 1
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Episode 18
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46:11
Best Practices about Workday Student with Kristina Kelpe
In this episode of Workday Gold, Keith Bitikofer interviews Kristina Kelpe, a consultant specializing in Workday Student. They discuss Christina's journey into the Workday ecosystem, the unique aspects of Workday Student compared to other syste...
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Season 1
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Episode 17
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42:22
Leadership and Product Ownership of Workday Software
In this episode of Workday Gold, Keith Bitikofer and Christian Delcid discuss chapter 10 “Leadership and Product Ownership’ of Keith’s book and explore the themes of leadership and product ownership within the Workday environment. They discuss ...
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Season 1
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Episode 16
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44:15
Success Matters: How Do You Measure It in the Workday Space?
In this episode of Workday Gold, Keith Bitikofer and Christian Delcid discuss chapter 9 “Success Matters: How Do You Measure It?’ of Keith’s book and explore the complexities of defining and communicating success in the context of Workday imple...
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Season 1
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Episode 15
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44:09
Workday Insights from a Solutions Architect (Part 2)
In this episode, Keith Bitikofer interviews Demetrio Wazar-Santana, a Workday Solutions architect, about the capabilities and applications of Workday Extend. They discuss Demetrio's journey with Extend, its features, development processes, real...
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Season 1
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Episode 14
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30:59
Workday Insights from a Solutions Architect (Part 1)
In this episode of Workday Gold, Keith Bitikofer interviews Demetrio Wazar-Santana, a seasoned Workday Solutions Architect. They discuss Demetrio's journey in the Workday ecosystem, the importance of understanding both implementation and post-p...
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Season 1
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Episode 13
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33:09
Managing Your Workday Team Well
In this episode of Workday Gold, Keith Bitikofer and co-host Christian Delcid discuss key themes from chapter 8 “Managing Your Workday Team Well,” in Keith's book, Workday Gold Support Model Edition. They discuss effective team management and e...
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Season 1
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Episode 12
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32:55
Building Capacity Within Your Existing Team (Part 2)
This week, Keith continues his conversation with Christian Delcid about chapter 7 in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building Capacity Within Your Existing Team.”In this...
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Season 1
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Episode 11
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41:50
Building Capacity Within Your Existing Team (Part 1)
This week, Keith speaks with Christian Delcid about the first part of chapter 7 in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building Capacity Within Your Existing Team.”In this episode of W...
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Season 1
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Episode 10
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35:17
Staffing for Workday
In this episode of the Workday Gold podcast, Keith Bitikofer and Christian Delcid discuss Chapter 6 of Keith’s book, Staffing for Workday, as well as the intersection of AI and Workday, focusing on the staffing challenges within the Workday eco...
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Season 1
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Episode 9
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43:16
Mastering Workday Support: Strategies for Success
In this episode of Workday Gold, Keith Bitikofer and Christian Delcid explore various strategies for supporting Workday users effectively. They discuss the importance of personal growth, building relationships with other customers, understandin...
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Season 1
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Episode 8
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44:08
Building Your Own Personal Brand
This week, Keith speaks with Christian Delcid about building your own personal brand. In this conversation, host Keith Bitikofer talks to Christian Delcid as they explore the importance of personal branding, particularly in the con...
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Season 1
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Episode 7
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42:30
Handling Support Requests
This week, Keith speaks with Christian Delcid about the 4th chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Handling Support Requests.”In this episode of Workday Gold, host Keith Bitik...
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Season 1
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Episode 6
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40:36
Building Your Workday Support Model (continued)
This week, Keith continues his conversation with Christian Delcid about the 3rd chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building Your Workday Support Model.”In this episode of ...
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Season 1
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Episode 5
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37:52
Building Your Workday Support Model
This week, Keith has a conversation with Christian Delcid about the 3rd chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building Your Workday Support Model.”In this episode, Keith Bitik...
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Season 1
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Episode 4
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38:19
Building a Foundation (continued)
This week, Keith continues his conversation with Christian Delcid about the second chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building a Foundation.”In this episode, Keith and Chri...
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Season 1
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Episode 3
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35:00
Building a Foundation
This week, Keith speaks with Christian Delcid about the second chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “Building a Foundation”In this episode of the Workday Gold podca...
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Season 1
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Episode 2
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38:35
What Makes Workday Different from Legacy Systems?
This week, Keith speaks with Christian Delcid about the first chapter in Keith's new book, Workday Gold: Software Support Model Edition. The chapter is entitled “What Makes Workday Different than Most Legacy ERP Systems?”In this episode,...
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Season 1
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Episode 1
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47:02