Workday Gold
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.
Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.
Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.
Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/
Workday Gold
The Reality Check: AI Adoption and What We Wish We'd Known Before Supporting Workday
In this episode of Workday Gold, Keith Bitikofer and Christian Delcid unpack the intersection of AI and Workday. From slow adoption in enterprise settings to the rising importance of AI literacy—even for non-technical roles—they explore why now is the time to get hands-on with tools like ChatGPT and Claude. Keith shares practical tips like replacing your Google searches with AI prompts to start building confidence.
They also reflect on their Workday journeys—what they wish they knew at the start, why Workday always keeps you learning, and how people and psychology play an outsized role in success. Whether you're deep into Workday or just getting started, this episode is filled with relatable stories, helpful mindset shifts, and encouragement to take ownership of your career in this fast-changing ecosystem.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com.
Connect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/
To connect with Christian Delcid, you can find him on LinkedIn: https://www.linkedin.com/in/christiandelcid/