Workday Gold
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.
Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.
Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.
Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/
Workday Gold
From Guardrails to Growth: Workday Governance and the Role of AI, with Steve Atnip
In this episode of Workday Gold, Keith Bitikofer welcomes back Steve Atnip to explore the critical (and often overlooked) topic of Workday governance. They discuss what governance really means, how to build an effective model, and why executive sponsorship is essential. They also tackle the challenges of supporting global users, balancing standardization with flexibility, and navigating complex decisions around security, compliance, and business process design.
In the second half, the conversation shifts to AI—what it’s doing today and what it might do tomorrow. From copilots that adapt to your workflow to agents that span across platforms, Keith and Steve explore how AI may transform consulting, support, and how we even think about interacting with Workday data. If you’re in the Workday ecosystem, this is a conversation you don’t want to miss.
AI example mentioned (but not as a recommendation): Realistic AI Phone Calls
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith on LinkedIn at https://www.linkedin.com/in/keith-bitikofer/
NEW BOOK- Workday Gold, Navigating Your Career
To preorder the book and pick it up at Workday Rising in San Francisco in September
It will officially be released on October 1, 2025.
To connect with Steve Atnip, you can find him on LinkedIn:
https://www.linkedin.com/in/steveatnip/