Workday Gold
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.
Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.
Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.
Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/
Workday Gold
#72: Workday Learning, Sana, and the Next Chapter of Employee Development with Kermick Santos
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In this episode of Workday Gold, Keith Bitikofer talks with Kermick Santos, Product Owner, HR Strategy and Transformation at Charles Schwab. Kermick shares his journey from software development on Wall Street into the Workday ecosystem, along with lessons learned from working across different company sizes, industries, and Workday roles.
Keith and Kermick discuss Workday Skills Cloud, Talent Marketplace, Career Hub, Workday Learning, Sana Learn, AI agents, learning migration challenges, and career advice for Workday professionals. This conversation is especially valuable for anyone thinking about talent strategy, learning adoption, skills, AI-enabled support, or how to grow from hands-on Workday work into broader strategy and solution leadership.
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Kermick on LinkedIn at:
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/kermick-santos-a0718a25/