Workday Gold
Join Keith Bitikofer in this insightful podcast as he shares his vast experience in IT, operations, and Workday solutions. With over 30 years of expertise across industries such as Higher Education, Manufacturing, Consulting, and Nonprofits, Keith dives deep into the challenges and opportunities that come with managing and supporting Workday systems. As a former project manager and director at a large global non-profit, Keith led the successful rollout and supported Workday’s HCM, Financials, Extend, and the global rollout with 40+ partners.
Tune in to explore best practices, leadership insights, and career coaching tips for IT professionals and Workday users, and learn how to thrive in an ever-evolving software landscape. Each episode will cover a chapter of his latest book Workday Gold: Software Support Model Edition, in hopes of giving more context and starting a conversation about successfully supporting Workday at your company.
Keith is a partner and consultant at EMD. Keith also does business and life coaching, helping individuals navigate their personal growth journey.
Contact Keith to schedule a discovery call for one-on-one coaching sessions and unlock your full potential in Workday and beyond! Visit https://keithbitikofer.com/coaching-packages/
Workday Gold
#73: The Hidden Power of Workday Content Dashboards, with Kris Kelpe
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What makes a Workday implementation truly successful? According to Kris Kelpe, sometimes the best go-live is the quiet one.
In this episode of Workday Gold, Keith sits down with Kris to discuss how organizations can improve Workday adoption through better user experience design, content dashboards, and operational navigation strategies. They explore practical ways to help users find reports, complete processes, reduce confusion, and create smoother day-to-day operations using delivered Workday functionality. If your organization struggles with adoption, training fatigue, or operational consistency, this conversation offers practical ideas you can apply immediately.
Actionable Insights:
- Create department-specific dashboards instead of relying on generic navigation.
- Organize reports and tasks in the sequence in which users actually perform their work.
- Use Workday bulletins and quick links to centralize policies, guides, and recurring tasks.
- Reduce “search fatigue” by simplifying security and report visibility.
- Think of dashboards as operational workspaces, not just reporting pages.
- Invest in user experience during implementation, not only after go-live.
- Even mature Workday customers can improve adoption by redesigning navigation and content organization.
TWO Presentation PDFs for "Content" Dashboard ideas and instructions:
For information on all of Keith's books and his coaching services, visit KeithBitikofer.com and https://books2read.com/keith-bitikofer
Connect with Keith and Kris Kelpe on LinkedIn at:
https://www.linkedin.com/in/keith-bitikofer/
https://www.linkedin.com/in/kristinakelpe/
For more information about Legato Strategic Consulting:
https://www.legatostrategic.com/