The Property Management Playbook
The Property Management Playbook is Castellan Consulting’s podcast where we dive into the key strategies, challenges, and success stories in the property management industry. Hosted by industry experts, it’s your go-to resource for mastering the Residential Tenancies Act and navigating VCAT with confidence.
The Property Management Playbook
Latest Episodes
Season 2: Ep 7 - What is Section 91ZK?
In this episode, Rob and Andrew explore a quirky section of the Residential Tenancies Act - Section 91ZK. What is it? And when will you use it?This is a must-listen for property managers.
Season 2: Ep 6 - An Interview: Leadership in Property Management with Rachel Atkin from Harcourts
What does great leadership look like in today’s property management landscape—and how do you sustain it over the long term?In this episode, Andrew Nguyen sits down with Rachel Atkin from Harcourts, a seasoned industry leader with over tw...
Season 2: Ep 5 - The Difference Between Fair Wear and Tear and Damage
Where does fair wear and tear end… and damage begin?Andrew Nguyen and Robert Gallo explore this critical distinction and why it continues to create confusion across the industry.More importantly, they share how property managers c...
Season 2: Ep 4 - An Interview: Ray White International Property Manager of the Year - Eloise Sweatman
In this episode, host Andrew Nguyen sits down with Eloise Sweatman of Ray White Frankston to discuss her journey in property management and the experiences that have shaped her career.Eloise shares insights from the front line of the rea...
Season 2: Ep 3 - War Stories From Trenches of VCAT
In this episode, we dive into real tribunal and courtroom experiences that every practitioner can learn from. From the unwritten rules of courtroom etiquette to the surprising challenges of appearing in hearings via video conference, we explore...