The Property Management Playbook

Season 1: Ep 14 - Section 91ZM and the "Five Strikes Rule"

Andrew Nguyen & Robert Gallo Episode 14

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In this episode of The Property Management Playbook, we dive deep into section 91ZM of the Residential Tenancies Act — the provision behind what many call the "five strikes" rule for rental arrears. But is it really five strikes and you're out? We break down the legal mechanics, clarify common misunderstandings, and explore the strategic considerations every property manager needs to know when dealing with ongoing arrears.