The Property Management Playbook
The Property Management Playbook is Castellan Consulting’s podcast where we dive into the key strategies, challenges, and success stories in the property management industry. Hosted by industry experts, it’s your go-to resource for mastering the Residential Tenancies Act and navigating VCAT with confidence.
The Property Management Playbook
Season 2: Ep 5 - The Difference Between Fair Wear and Tear and Damage
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Where does fair wear and tear end… and damage begin?
Andrew Nguyen and Robert Gallo explore this critical distinction and why it continues to create confusion across the industry.
More importantly, they share how property managers can use this understanding as a practical tool to guide conversations, reduce conflict, and make better decisions when it matters most.
