The Property Management Playbook
The Property Management Playbook is Castellan Consulting’s podcast where we dive into the key strategies, challenges, and success stories in the property management industry. Hosted by industry experts, it’s your go-to resource for mastering the Residential Tenancies Act and navigating VCAT with confidence.
The Property Management Playbook
An Interview: Service in Property Management with Amy Blackburn
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In this episode, host Andrew Nguyen sits down with Amy Blackburn for a thoughtful conversation about what great service really looks like in property management and how making a positive impact on others has shaped her career. With more than 20 years in the industry, Amy reflects on why she chose property management, the role that influenced her approach to service, how the industry has evolved over the years, and why supporting people remains at the heart of the profession. She also shares valuable insights into what leaders can do to better support and empower their teams.
Packed with experience, perspective, and practical insights, this is an episode property professionals won’t want to miss.
🎧 Tune in now to hear Amy’s journey and lessons from two decades in the industry.
