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Systems Rehab | Client Experience Systems for Service Providers
You’re incredible at what you do. Clients rave about your work. But behind the scenes? That’s where things get messy. Onboarding feels clunky, communication slips through the cracks, retention isn’t where it could be, and your systems don’t fully support the experience you want your clients to have.
Welcome to Systems Rehab, the podcast where we fix the messy back end and transform it into a streamlined, revenue-driving, retention-boosting client experience.
Hosted by Client Experience System Strategist & HoneyBook Educator, Kenniqua Lewter, each episode blends strategy, mindset, and behind-the-scenes insight to help service providers:
- Built client experience systems that not only save you time but also increase referrals, retention, and revenue.
- Learn how to set up client management tools, workflows, and client delivery support systems that enhance every stage of the client journey, from onboarding to offboarding and everything in between.
- Discover how to use feedback loops, referral systems, and intentional touchpoints to strengthen relationships and boost client loyalty.
- Hear how other service providers are managing their client systems, content workflows, and day-to-day operations so you can get inspired by what’s working in businesses just like yours.
- Listen in on real client transformations, clarity calls, and stories that highlight how simple shifts in systems can save hours each week and create a seamless client experience.
- Hear real stories of client transformations and behind-the-scenes looks at the exact systems Kenniqua is implementing, revamping, or ditching in her own business.
From client journey mapping to client experience enhancers and everything in between that makes your client experience seamless, this podcast is your go-to for creating a business backend that frees up your time and keeps clients coming back for more.
Whether you’re stuck in chaos or ready to scale with intention, Systems Rehab will help you design a client experience that simplifies operations, drives revenue, and turns dream clients into lifelong clients.
Grab your favorite drink, hit play, and let’s rehab your systems together.
🌿Connect with Kenniqua Lewter
Threads & Instagram @Kenniqua.Lewter
Website: www.YourSystemsPro.com
Join me live on YouTube @KenniquaJ every Tuesday at 12pm EST.
♥️Don’t forget to subscribe, rate, and review the Systems Rehab Podcast!
Systems Rehab | Client Experience Systems for Service Providers
Why Most Virtual Assistants Stay Stuck – 5 Systems You NEED to Grow! | Ep.7
Are you feeling stuck in your virtual assistant business? You’re working hard, but something is holding you back from real growth. The truth is, that most VAs struggle because they’re missing key systems that create efficiency, consistency, and scalability.
In this episode, I’m breaking down the 5 essential systems every virtual assistant needs to build a sustainable and thriving business and my B.O.S.S Framework that I use to help my clients organize and automate their businesses with ease.
Grab a piece of paper, a pen, and your favorite beverage, and let's dive in!
Work With Me:
I help online service providers organize and automate systems to simplify their business and serve dream clients with confidence.
I would love to learn more about your business and your goals, jump on a clarity call with me to see how we can work together. Book Clarity Call or visit our website HERE.
If you liked this episode, check out these!
Set Systems, Not Goals To Achieve Your Goals
Struggling to stay on top of client communication, listen to this
5 Mistakes Your Making With Client Onboarding
Have a question or comment about today's episode? Send me a text.
Ready to finally streamline your service-based business with HoneyBook? Head over to yoursystemspro.com to get started.
Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.
