![Turning Customers into Raving Fans: Lessons from Cult Fast Casual & QSR Brands [ft. Leaders from Portillo's, Whataburger, Shipley Do-Nuts] Artwork](https://www.buzzsprout.com/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCRytxcWdnPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--37c42a17cfbf721a6945e0ecd5261a72dde88061/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdDVG9MWm05eWJXRjBPZ2hxY0djNkUzSmxjMmw2WlY5MGIxOW1hV3hzV3docEFsZ0NhUUpZQW5zR09nbGpjbTl3T2d0alpXNTBjbVU2Q25OaGRtVnlld1k2REhGMVlXeHBkSGxwUVRvUVkyOXNiM1Z5YzNCaFkyVkpJZ2x6Y21kaUJqb0dSVlE9IiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--1924d851274c06c8fa0acdfeffb43489fc4a7fcc/Lesson%20From%20the%20Field%20Podcast%20Logo.png)
Lessons From the Field [Powered by Black Box Intelligence]
Learn how the top restaurant performers do it.
With hosts like Victor Fernandez, Black Box Intelligence's Head of Insights and Knowledge, and Emily Bennett, Black Box Intelligence's Director of Customer Solutions.
Lessons From the Field [Powered by Black Box Intelligence]
Turning Customers into Raving Fans: Lessons from Cult Fast Casual & QSR Brands [ft. Leaders from Portillo's, Whataburger, Shipley Do-Nuts]
Turning Customers into Raving Fans: Lessons from Cult Fast Casual & QSR Brands
Episode 1 | 11/14/24
Episode Overview
Discover the secrets behind creating a highly successful cult brand in the fast-paced world of Fast Casual and Quick Serve Restaurants. Our expert panelists will reveal proven strategies and insights for setting brand standards, balancing people and technology, and looking ahead at industry predictions that will shape the future of operations.
Key Takeaways:
[Insight #1] – How to drive consistency across the restaurant experience
[Insight #2] – Master the art of blending people and technology for sustainable growth
[Insight #3] – Gain insight into the latest restaurant operations trends and where to focus efforts in 2024
Mentioned in the Episode: