Shift Reset
Food, Beverage and Hospitality Leadership. A podcast that digs into various aspects of the hospitality industry, from team management to creating exceptional guest experiences. The podcast aims to provide valuable insights and information to help hospitality managers become effective and influential leaders. It is an excellent resource for those looking to transform and enhance their skills and knowledge in the field.
Episodes
10 episodes
Season 2: Episode 2 Set up to Fail
Hospitality keeps asking leaders to bat 1000 while handing them broken systems, unclear expectations, and zero support. In this episode, I’m breaking down the setups to failure baked into our culture — the ambiguity, the lack of oversi...
Season 2: Episode 1 Coaching a Bully
I’ve been away for too long. Season 1 of Shift Reset dropped last year, and Season 2 has been sitting ready — waiting for me to have the energy to record it. My last assignment took every ounce of grit I had, and I needed a minute....