say86 Hospitality Podcast
The say86 Hospitality Podcast – your deep dive into the trends, challenges, and innovations shaping the hospitality industry. From expert hospitality industry insights to real-world success stories, we’ve got your industry covered! 🎙️✨
Episodes
25 episodes
Leadership, Trust & AI: Navigating Modern Business with Zaher Ibrahim, CEO of Aklarity
In this episode of the say86 podcast, Tim is joined by Zaher Ibrahim, CEO & Founder of Aklarity, a leadership advisory business focused on helping organisations navigate complexity, culture and decision-making more effectively. The conversa...
Restaurant Growth, Scaling & Hospitality Leadership
In this episode of the say86 podcast, Tim speaks with Jeff Tonidandel and Jamie Brown, founders of the Tonidandel-Brown Restaurant Group, about building and scaling a successful hospitality business. From starting with a single 11-table restaur...
Kendall Peterson: Leadership, Purpose & Building High-Performance Teams
Kendall Peterson joins the say86 podcast for a wide-ranging conversation on leadership, performance, and what it really takes to build and scale effective teams. Now leading Fugoid International, ...
From Restaurants to Storytelling with Courtney Kocak
On this edition of the say86 podcast, Tim sits down with Courtney Kocak, writer, podcaster and comedian, to talk about her journey from working in restaurants to building a career in storytelling.Courtney gets into what it really means t...
Why Work Within Hospitality
In this episode, Tim talks about why hospitality remains one of the most exciting and rewarding industries to work in, despite the challenges that often dominate the headlines. Drawing on his own early career experiences, he reflects on what ma...
Clarity, Consistency, and Scaling Support Services
In this episode, Tim sits down with Adam Tuttle for an open and practical conversation about operating, supporting, and scaling businesses across complex service environments.Adam shares real-world insights from working across the hotel ...
UK Business Rates: How We Got Here and What Happens Next
Business rates are one of the biggest pressures facing UK hospitality right now, and for many operators it feels like the cost that never stops rising. In this solo episode, Tim Mills breaks down what business rates are meant to do, how the sys...
Procurement isn’t admin. It’s strategy.
In this episode of the say86 podcast, we take a deep dive into how hospitality operators can rethink procurement as a commercial advantage, not a back-office task. From supplier relationships and cost control to consistency, scalability and sma...
The New Era of Hotels: Strategy, Tech & Operations with MIA Hospitality Management
In this episode of the say86 Podcast, host Tim Mills speaks with Brian Vujnovic and Robert Finvarb, founders of MIA Hospitality Management, a company built on the principles of Mastery, Innovation and Assurance. With decades of operational, own...
Chargeback Fraud: The Silent Crisis Pushing Hospitality to the Edge
In this episode of the Say86 Podcast, Tim takes a deep dive into a growing crisis that’s hitting restaurants, cafés, hotels and hospitality businesses across the UK: chargeback fraud.What begins as a simple, innocent transaction, a guest...
The Hidden Heroes of Hospitality
In this episode, Tim shines a spotlight on the unsung heroes of hospitality, the suppliers, service providers, and behind-the-scenes teams who keep the industry running.From the engineers fixing kitchen equipment be...
say86: Launching a Lifeline for Hospitality
In this episode, Tim Mills is excited to announce the launch of our brand-new podcast alongside the official rollout of say86, the UK’s first B2B procurement platform built exclusively for the hospitality industry.In this special launch ...
Leading with Taste: A Conversation with Chef Franck Desplechin
In this episode of The say86 Podcast, host Tim Mills is joined by Chef Franck Desplechin, a French-born executive chef, leadership coach, and founder of Incrementum, joining from Connecticut, USA.Franck’s story is one of ...
Data, Drinks & Digital Thinking — with Chris Carter, CEO of Approyo
In this episode of The say86 Podcast, host Tim Mills sits down with Chris Carter, Founder and CEO of Approyo, to explore the fascinating crossover between technology and hospitality.Chr...
The Casual Dining Crunch: Why the Middle Market is Struggling
In this episode, Tim Mills explores why the UK’s casual dining sector is in such deep trouble and why mid-market restaurants are closing faster than pubs, quick-service brands, and even fine dining. We go back to the boom years of ...
Hospitality Meets AI: Friend or Foe?
Artificial Intelligence is everywhere right now, but what does it really mean for hospitality? Is it just another buzzword, or can it genuinely help hotels, restaurants, pubs, and cafés deliver better experiences and run more effic...
Why We Called It say86: The Story Behind a Hospitality Code Word
In this special launch episode, we take you behind the scenes of say86: what it is, why we built it, and how it’s set to change the way the hospitality industry connects. From the very first idea to the moment we realised “86” perf...
From TikTok to reservations: Social Media that converts
Welcome to From TikTok to Bookings — the podcast where the digital world meets the hospitality hustle. In an age where attention is currency, we’re breaking down how bars, restaurants, and venues are turning viral videos into real-life...
Not Just a Job: Hospitality Opportunities for Gen Z
Welcome to the say86 podcast — where we spotlight the real opportunities and bold ideas shaping the future of hospitality.In this episode, we’re talking directly to Gen Z, the generation that’s redefining work, creativity, and purpose.
Feeding the Future: Apprenticeships in Hospitality with Vicky Glover
In this episode, we sit down with Vicky Glover from Appetite4Apprenticeships, a passionate advocate for people and progress in hospitality.We explore how apprenticeshi...
An Exclusive Conversation with Miller Prada – The Acclaimed Colombian Michelin Star Chef
Join us on this episode of the say86 Podcast as we sit down with Miller Prada, the acclaimed London-based chef who has worked alongside some of the industry’s biggest names, including Jason Atherton and Endo Kazutoshi. From his early days in pr...
Sustainability in Hospitality – Keeping It Green, Cutting Costs & Standing Out from the Competition
Welcome to the say86 Podcast, hosted by Tim Mills! In this third episode, we’re diving into a topic that’s more important than ever—Sustainability in Hospitality. But don’t worry, we’re keeping it light, practical, and easy to understand...
Building an Iconic Brand – A Conversation with Ryan Panchoo, Founder of Borough 22 doughnuts
In this inspiring episode of Say86: Elevating Hospitality, on location at the Qatar International Food Festival, host Tim Mills sits down with Ryan Panchoo, the visionary Founder & CEO of Borough 22 doughnuts, at the Qatar Internat...
Connecting Hospitality – How Suppliers & Support Services will benefit from say86
In this episode of say86: Elevating Hospitality, we explore the vital role that suppliers and support services play in the hospitality industry and how Say86 is transforming the way they connect with operators.We highlight how t...
Welcome to say86 - The UK's largest B2B Hospitality Marketplace
Welcome to say86: Elevating Hospitality, the podcast where we explore the innovations, insights, and solutions shaping the hospitality industry. In this debut episode, say86 founder Tim Mills shares his personal journey—from growing up in his f...
