“Back to Basics” with Rachael Nemeth
Back to Basics podcast cuts through the noise to focus on what matters in hospitality. Join Rachael Nemeth, CEO of Opus Training, as she talks with service industry leaders who are shaping today's workforce.
Podcasting since 2025 • 8 episodes
“Back to Basics” with Rachael Nemeth
Latest Episodes
EP8: Scaling the Brand, Not Just the Business
In this episode, we sit down with Anthony Fassio, Chief Retail and Operations Officer at Verve Coffee Roasters—a 14-unit third-wave coffee brand based in Santa Cruz, known for its relationships with growers, surf-town roots, and quality-first a...
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Season 1
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Episode 8
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35:20
EP7: Innovating the Fast Food Experience Through People Development
In this episode of Back to Basics, we sit down with Aaron Noveshen, Founder and CEO of Starbird Chicken, and one of the leading innovators in fast casual dining.Aaron shares how Starbird is rethinking people development in one o...
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Season 1
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Episode 7
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26:57
EP6: Scaling a Franchise Through People Development and Purpose
In this episode, we sit down with Blake Buchanan, Founder and CEO of Bahama Buck’s—a 100+ unit Midwest-based franchise known for its tropical shaved ice and culture-first approach. Blake started the business as a college student in a 240-square...
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Season 1
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Episode 6
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30:17
EP5: Building a Sustainable System of Hospitality
In this episode, we sit down with Andy Hooper, restaurant industry leader and former CEO of Hart House, to talk about how people development drives long-term success in hospitality. With experience scaling mission-driven brands and advising ope...
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Season 1
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Episode 5
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30:22
EP4: Scaling Business through Customer Experience, Speed, and Connection
In this episode, we sit down with Darren Spicer, Co-Founder and CEO of Clutch Coffee Bar, to explore how his brand is revolutionizing the drive-thru coffee experience. With a focus on speed, service, and personal connections, Clutch Coffee has ...
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Season 1
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Episode 4
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28:34
