The Agency Uplift Podcast

Ep 9: Why Agencies Fail: Offers, Processes, and the Brutal Truth About Scaling, with Brennan Tobin of OddDuck Marketing

Episode 9

Key Takeaways:

  • From Freelancer to Agency Owner: Brennan’s transition from freelance media buyer to running Odd Duck came with the hard truth: clients buy from businesses, not individuals. Differentiation matters.
  • The Power of Positioning: TikTok Shop became Brennan's "conversation starter" even though most revenue still comes from Meta and Google. Leads come through the shiny object, but sales often come from solving deeper needs.
  • Marketing vs. Talent: Talent is important, but without strong processes and clear offers, even A-players can struggle to produce great results.
  • Process Can’t Be Too Rigid: While systems are critical, agencies need flexibility to adapt based on the client’s actual needs, not just a predefined playbook.
  • Agency Growth Killers:
    • 0–50k/month: Poor offers or lack of marketing.
    • 50k+/month: Weak internal processes and client delivery.
  • Strong Offers Drive Sales: A good offer that hits a timely pain point (like TikTok Shop) opens doors — but fulfillment and upsell often lie in foundational services.
  • What’s Working Right Now:
    • Google Ads: Deep understanding of branded vs. non-branded and visibility into PMAX campaigns.
    • Meta: Strong creative is king, but data setup and proper configuration are often overlooked.
    • TikTok: The first two seconds of a video make or break performance — attention is the currency.

Check out Brennan's agency here:

https://www.oddduckmg.com/

Get the Growth Spotlight Vault for free and start turning casual client convo's into referrals:
https://www.agencyuplift.co/vault

Agency Uplift - Skool Group
Scale your agency. Frameworks from an owner who grew to 35+ team members and 10-fig clients.

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Sean’s Links:

🔗 Sean Lang on LinkedIn
🌐 Agency Uplift Skool Group
🛒 Social Commerce Club

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