The Agency Uplift Podcast

Ep 20: The Biggest Mistake I Ever Made as an Agency Owner

• Sean Lang • Episode 20

🔑 Key Takeaways

  • The biggest mistake agency owners make is becoming the bottleneck by doing everything themselves.
  • Not all tasks are equal—your time has varying value depending on the leverage of the task.
  • Low-leverage tasks (e.g., email, social media DMs) drain time and should be delegated or outsourced.
  • High-leverage tasks (e.g., sales, strategy, partnerships) drive long-term growth and need focused time.
  • A structured system like the Task Assessment Matrix helps identify and offload low-value work.
  • Delegating starts with documenting tasks and creating SOPs using tools like video walkthroughs and transcripts.
  • Time audits should be done quarterly to maintain alignment with high-leverage priorities.

đź›  Tools Mentioned

  • Task Assessment Matrix (worksheet to categorize task value and frequency)
  • Task Optimization Advisor GPT
  • Transcript to SOP GPT
  • Sean’s SOP Loom Recording Method
  • Calendar Review for Time Tracking

đź”— Guest Links Mentioned

Agency Uplift - Free Stuff to Scale Your Agency:

https://www.agencyuplift.co/sop (I saved $20K/mo using this system)

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