The Agency Uplift Podcast
The Agency Uplift Podcast: Agency Scaling Strategies & Growth Tips
Unlock proven frameworks, AI‑powered workflows, and client acquisition blueprints to scale your digital agency from freelance to Fortune. Each week, host Sean Lang, co‑founder of Social Commerce Club and agency growth coach, sits down with a wide array of agency leaders—sharing battle‑tested tactics on profitability, processes, and people management.
Whether you’re aiming to double client retention, streamline operations, or boost ad ROI, you’ll walk away with actionable insights and playbooks you can implement today. New episodes every Monday and Wednesday, available on Apple Podcasts, Spotify, and Amazon Music.
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The Agency Uplift Podcast
Ep 31: Why Most Agencies Fail at Finance (and What to Do Instead) with Eli Rubel of Profit Labs
🔑 Key Takeaways
- Start small, grow fast: Eli’s journey from solo consultant to $4.2M EBITDA agency shows the power of strategic hiring and rapid iteration.
- Agencies break at scale: Key breakpoints tend to hit around 15 and 30 employees, requiring serious process and structural overhauls.
- Don’t delay hard decisions: When it’s time to cut team size, do it decisively and all at once.
- Track time early: Even small agencies should implement time tracking — not for surveillance, but to build the data you’ll need to scale intelligently.
- Monitor client health: Set up per-client dashboards with gross margin and CSAT (Customer Satisfaction) to avoid churn and spot profitability issues.
- When things crash, pivot creatively: Eli launched No Boring Design after the 2022 tech downturn to creatively reuse his design team — that move led to another 7-figure business.
- Financial visibility is everything: Profit Labs offers agency-specific financial insights to help founders make smarter, data-driven decisions.
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